EUC Engineer
Recruiter
Proactive Appointments
Listed on
21st December 2020
Location
Oxfordshire
Salary/Rate
£40000 - £45000
Type
Permanent
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EUC EngineerWe are currently looking for an experienced EUC Engineer to join our highly regarded client based in Oxfordshire.The role is a brand-new role and will require flexibility and creative thinking skills to relentlessly contribute towards making a truly great service. You must be able to build and maintain good relationships with those around you and at all levels of the business.You will provide 3rd line operational support across the estate and will need to have a high degree of energy, enthusiasm and commitment to succeed.You will contribute to the development of strategic and tactical engineering roadmaps for technologies and services in your area of responsibility, making sure that they are future proofed, and that the organisation derives maximum value from investment in technologies.Job Responsibilties '€¢Provide outstanding customer service to all users and colleagues, ensuring that they receive an amazing experience every time they request assistance.'€¢Be a change agent driving continuous improvement in desktop process methodology and best practices.'€¢Foster a culture of knowledge sharing by acting as a thought catalyst by keeping the desktop community up to date on industry, enterprise and business trends. Inject this context into technology decisions.'€¢You will be able to help shape the ongoing development of desktop and customer platforms, products and services.'€¢You will have the expertise to develop architectural solutions for desktop products, platforms and services throughout their lifecycles.'€¢You will ensure products and services deliver the right business outcomes.'€¢Provide specialist technical support for incidents, problems and changes to solutions and services. The successful candidate will deliver consultancy and assistance to projects ensuring delivery of non-functional requirements and to support continual service improvement.'€¢The above list is not exclusive or exhaustive and the job holder may be required to undertake such other duties as may reasonably be required. Skills/Knowledge/Personal Attributes:'€¢Positive, flexible and with a can-do attitude at all times.'€¢Fully focused on Customer Service Excellence - meeting and exceeding the customers' expectations.'€¢Broad knowledge of servers, infrastructure systems, networks, and cloud technologies'€¢Product lifecycle Management and compliance'€¢Ability to produce high quality technical documentation'€¢Experience providing technical input into multiple projects'€¢Knowledge base articles Experience: '€¢Active Directory Management'€¢ITIL Experience'€¢SCCM - Task Sequences and image creation '€¢Application deployment (SCCM/Intune)'€¢PowerShell for automation'€¢Windows autopilot'€¢Windows patching'€¢Citrix'€¢VMWare'€¢Networking'€¢SSO/Azure AD technologies'€¢O365/Enterprise Mobility Security (EMS)'€¢Lead Engineer experience within an enterprise environment.'€¢Mac OS and JAMF'€¢Windows Server Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/
