Internal Investigator
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Freshfields overview
Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.
Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams.
We think and work globally - we don't just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn't just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.
We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.
Location overview
Our London office is at the heart of our global network, in one of the most exciting world cities.
London is arguably the world's greatest financial centre: all of the world's leading financial institutions have a significant presence here. It's home to the headquarters of more than 100 of Europe's largest companies.
Our London team has a reputation that's second to none.
They're the team the world's leading businesses turn to for help with their most challenging problems. They work with colleagues around the world on complex, cross-border deals and disputes.
Whether you join as a lawyer, a recent graduate or in a business services role, London is a great place to work.
You will have the opportunity to work on challenging, engaging work that will give you the opportunity to make your mark and progress your career. We believe there is no better place to work.
Department
The information security group is a business services function. The group is responsible for the firm's information, cyber and privacy security controls that are designed to protect data.
Qualifications - External
Role Summary/Purpose of Job
This role sits within the threat unit focusing on insider threat management and internal investigations including:
inappropriate behavior;
data theft detection;
leaver monitoring; and
policy breach.
The unit has two clear objectives:
1) standardise good user behavior across all Freshfields' offices; and
2) identify, investigate and escalate behaviors that could cause embarrassment or damage to the firm, its clients or suppliers.
Key Responsibilities and Deliverables
This role will be responsible for:
Internal investigations including escalation to employee relations;
End user engagement (for specific policy breaches);
Managing insider threat detection technology
Enforcing processes;
Supporting behavior steering groups;
Producing operational reports;
Making improvement recommendations; and
Ensuring privacy is maintained.
The investigator will be expected own, improve and manage all policies and processes associated with the responsibilities.
Some project work is expected as technologies are introduced, evolve, decommissioned and / or processes are streamlined to ensure efficiency and accuracy.
There will be some operational (not HR) line management responsibility junior security investigators.
There may be occasions when the investigator will be required to assist other teams including personal data breaches or hacks.
The role requires regular senior business engagement. Building and sustaining strong business relationships to influence their approach and promote good behaviors across the firm.
The investigator will be expected to keep up to date with developments in employment legislation and employee relations issues. Using this knowledge, they will be expected to advise, guide and direct HR and the business where necessary and ensure firm policies and processes are appropriate.
Key Requirements
Skills
Essential
Highly adaptable - calm, intelligent and readily responsive to unforeseen circumstances;
Excellent judgement, with a logical, meticulous and pragmatic approach to decision-making;
Ability to build strong and trusting relationships at all business levels;
Effective communication skills (both orally and in writing), with strong attention to detail;
High level of integrity and conscientiousness;
Able to prioritise multiple requests and meet deadlines;
Effective interpersonal and influencing skills, with the ability to gain others' confidence quickly;
Self-motivated, organised and deadline driven; and
Resilient and able to maintain humour and sense of proportion.
Experience
Professional services organisation or an organisation known for ER/HR excellence or investigations;
Previous experience of working in a partnership (advantage);
Client facing experience (helpful);
IT system investigations (critical);
Partner facing experience (useful); and
Experience of threat analytics.
Desirable Qualifications
ISO27001 implementer
CISA
CISSP
CISM
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing. Please note that, in line with the requirements of the UK Border Agency, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EEA candidate can fill the position.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
Internal Description
Description - Internal
Freshfields overview
Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.
Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams.
We think and work globally - we don't just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn't just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.
We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.
Location overview
Our London office is at the heart of our global network, in one of the most exciting world cities.
London is arguably the world's greatest financial centre: all of the world's leading financial institutions have a significant presence here. It's home to the headquarters of more than 100 of Europe's largest companies.
Our London team has a reputation that's second to none.
They're the team the world's leading businesses turn to for help with their most challenging problems. They work with colleagues around the world on complex, cross-border deals and disputes.
Whether you join as a lawyer, a recent graduate or in a business services role, London is a great place to work.
You will have the opportunity to work on challenging, engaging work that will give you the opportunity to make your mark and progress your career. We believe there is no better place to work.
Department
The information security group is a business services function. The group is responsible for the firm's information, cyber and privacy security controls that are designed to protect data.
Qualifications - Internal
Role Summary/Purpose of Job
This role sits within the threat unit focusing on insider threat management and internal investigations including:
inappropriate behavior;
data theft detection;
leaver monitoring; and
policy breach.
The unit has two clear objectives:
1) standardise good user behavior across all Freshfields' offices; and
2) identify, investigate and escalate behaviors that could cause embarrassment or damage to the firm, its clients or suppliers.
Key Responsibilities and Deliverables
This role will be responsible for:
Internal investigations including escalation to employee relations;
End user engagement (for specific policy breaches);
Managing insider threat detection technology
Enforcing processes;
Supporting behavior steering groups;
Producing operational reports;
Making improvement recommendations; and
Ensuring privacy is maintained.
The investigator will be expected own, improve and manage all policies and processes associated with the responsibilities.
Some project work is expected as technologies are introduced, evolve, decommissioned and / or processes are streamlined to ensure efficiency and accuracy.
There will be some operational (not HR) line management responsibility junior security investigators.
There may be occasions when the investigator will be required to assist other teams including personal data breaches or hacks.
The role requires regular senior business engagement. Building and sustaining strong business relationships to influence their approach and promote good behaviors across the firm.
The investigator will be expected to keep up to date with developments in employment legislation and employee relations issues. Using this knowledge, they will be expected to advise, guide and direct HR and the business where necessary and ensure firm policies and processes are appropriate.
Key Requirements
Skills
Essential
Highly adaptable - calm, intelligent and readily responsive to unforeseen circumstances;
Excellent judgement, with a logical, meticulous and pragmatic approach to decision-making;
Ability to build strong and trusting relationships at all business levels;
Effective communication skills (both orally and in writing), with strong attention to detail;
High level of integrity and conscientiousness;
Able to prioritise multiple requests and meet deadlines;
Effective interpersonal and influencing skills, with the ability to gain others' confidence quickly;
Self-motivated, organised and deadline driven; and
Resilient and able to maintain humour and sense of proportion.
Experience
Professional services organisation or an organisation known for ER/HR excellence or investigations;
Previous experience of working in a partnership (advantage);
Client facing experience (helpful);
IT system investigations (critical);
Partner facing experience (useful); and
Experience of threat analytics.
Desirable Qualifications
ISO27001 implementer
CISA
CISSP
CISM
