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Enterprise Resource Planning (ERP) Manager

Premium Job From Norwegian Refugee Council
Recruiter: Norwegian Refugee Council
Listed on: 19th October
Location: Oslo, Norway
Salary Notes: Competitive + Benefits
Type: Contract
Start Date: 01/01/2021

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Enterprise Resource Planning (ERP) Manager

Are you looking to transition into an organisation that will allow to utilize your qualifications, skills and experiences to touch people's lives?

If this is the fulfillment you are looking for in your next role then we are happy to have you here. We at the Norwegian Refugee Council, a global humanitarian organisation impacting the lives of 9 million people every year have an exciting opening in our ICT department. 

As part of NRC's ongoing Digital Transformation, the organisation is investing in improving its support processes delivery via the use of technology and enterprise-wide solutions, so that our 7000 colleagues can spend more time delivering extremely needed assistance in some of the most complex crises in the world. Driving efficiency, digitizing processes, introducing automation and providing an integrated view of the organisation's data are all important objectives for NRC's ERP deployment. .
If you have a proven record of ERP deployments across complex organisations with a global footprint, have a user-first approach and enjoy a challenge that has enormous impact potential, this might be the right job for you.

The opportunity to lead the humanitarian sector into a tech-accelerated model of aid delivery is massive yet extremely rewarding. Are you ready for the challenge? 

Main responsabilities:

The Enterprise Resource Planning (ERP) Manager role will be one of the key positions in executing NRC's digital strategy.

  • Manage and deliver large and complex ERP engagements to identify design and implement creative business and technology solutions for key functions across NRC globally;
  • Manage engagement risk, project economics, planning and budgeting up to hand-off to an operational framework set-up;
  • At the initial stage, manage the implementation and deployment of NRC People tool, built on Oracle HCM Cloud (seven modules are to be implemented including Recruitment, Talent Suite and Learning);
  • Act as ERP Project focal point for NRC's Digital Transformation Advisory Board and/or the ERP governing body;
  • Coordinate on a daily basis, internal resources, third party partners/vendors and external consultants for the execution of the ERP systems;
  • Develop detailed project plans and feature roadmaps to communicate ambition and track progress;
  • Apply appropriate verification techniques to manage changes in project scope, schedule and costs;
  • Map key processes needed for the ERP system, within and beyond NRC's functional unit's framework and contribute to establishing processes where these do not exist;
  • Lead the change process while the system is being implemented including overseeing the organisation of trainers/change managers in each NRC geographical region;
  • Ensure effective quality assurance of the overall integrity of the system (or release) before transitioning into production;
  • Ensure the deployment and up-dating of user guides and documentation;
  • Facilitate field/user testing of the solution and feedback loops to developers/supplier;
  • Engage with peer organisations to share learning, best practices and trends in ERP implementation across humanitarian and development organisations;
  • Explore future trends in ERP development and integration (AI, IoT, advanced analytics), contributing to NRC's digital transformation ambition-setting.   


  • A Bachelor's education in information technology or equivalent;
  • Project Management certification is highly valued (Prince2, PMI, MDP or similar);
  • Minimum 5 years of relevant experience in PMO/project management roles on ERP projects;
  • Experience working with global ERP implementations, including diverse geographies and cultures, multiple functional departments and different stakeholder levels and matrix reporting lines;
  • Proven understanding of business unit functions with a strong bias in HR; 
  • Advanced skills in Microsoft Programmes (Project, Excel, SharePoint, PowerPoint); 
  • Knowledge or previous engagement with Oracle and/or Unit4 ERP solutions is considered an advantage
  • Experience in working with sensitive information and user-interaction;
  • Fluency in English, both written and verbal.

Personal qualities:

  • Excellent planner, ability to work to deadlines and adapt quickly when needed;
  • Service-minded;
  • User focus and empathy;
  • Good problem solving skills.

What we can offer:

  • Challenging and meaningful work in a highly recognised humanitarian organisation! 
  • Initially 24 months contract with possibility of extension.
  • Flexible working environment in a dynamic office at Head Office, Oslo.

The role will be based preferably in Oslo, Norway. We encourage both Norwegian nationals as well as applicants from other countries to apply.

Application deadline: 1st November 2020

How to Apply
Applications have to be in English and submitted through this unified post on the online portal Webcruiter. NRC reserves the right to conduct a full background check on all candidates.

Please include the following section in your application for it to be reviewed: 
Why you make an exceptional addition to NRC's Digital Transformation efforts. Please place this in the "Cover Letter" section, be specific, and keep it brief. We will not measure your motivation by the length of you writing, but by the focus and clarity of your thoughts.

We strongly believe in diversity for a healthier and more creative environment. Talent exists everywhere and opportunities should be open for women and underrepresented groups at all levels. If you have a proven record of ERP deployments across complex organisations with a global footprint, have a user-first approach and enjoy a challenge that has enormous impact potential, this might be the right job for you.