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IT Support Manager / IT Service Manager / Technical Team Leader

Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 31st July 2020
Location: Cambridge
Salary/Rate: £25000 - £35000
Type: Permanent
Start Date: ASAP

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Job Title: IT Support ManagerLocation: CambridgeSalary: £25,000 - £35,000 per annumJob type: Full time, PermanentDo you enjoy providing high quality IT support to businesses but prefer working face-to-face? Are you looking for a role that can grow and develop with your abilities?You will be an important part of the onsite support team in a multi-faceted role that combines strategic advice, account management, project work and 'hands-on' desk side IT support to some fantastic companies doing amazing things.About the company:Established in 2001 the company are widely regarded as Cambridge's leading supplier of outsourced IT support. They provide bespoke onsite & remote support to start-ups and SME's in various sectors from biotechnology, life sciences to finance.The role:You will be supporting typically 4-6 clients, when things return to normal working on site 3 - 4 days a week (all within a one-hour radius of Cambridge) but currently working remotely from home/the officeTo hit the ground running with onsite client support, with assistance from our head office service desk teamDelivering varied and interesting IT projectsProviding guidance and strategic advice for clientsWhat we need from you?Excellent and proven technical skills within a Window environment and Active Directory Management and some exposure to VMware, Cloud Computing (AWS and Azure), Veeam and Storage Platforms (NAS & SAN) would be usefulThe ability to build strong relationships and gain the trust of the clients you visitExcellent customer skills; you must be a people person with patience and confident communication skillsGreat problem-solving skills with the ability to see the challenge throughWhat's in it for you?They're a family, a friendly bunch with passion, ambition, and who thrive on teamwork, learning & development.They're committed to your personal career growth and will provide you with opportunities to further your technical skills and progress within the business.Profit share, BUPA health care & 5% contributory pension33 days holiday (including bank holidays), increasing every 2 years you work with usA wide variety of company socialsDue to the nature of the role your application will only be considered if you are already in and able to work in the UK.Please click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the relevant experience or job titles of: IT Service Manager, IT Manager, IT Team Leader, Service Desk Manager, Senior Support Engineer, IT Operations Manager, IT Services Manager, IT Director, Business IT Service Manager, IT Support Engineer, Technical Team Leader, Technical Project Lead, Technical Service Manager, Director of IT Services, IT Technical Manager may also be considered for this role.