Head of IT - ISP & Technical Services

This job has now expired please search on the home page to find live IT Jobs.

Head of IT - Technical / Hands-On EssentialLondon, West End Based, Knightsbridge, Kensington, Mayfair£60,000pa to £80,000pa DoE + £20,000pa Bonus + Excellent Company BenefitsWindows Operations, Windows Servers, Linux, CentOS, Active Directory Services, G-Suite, AWS, Windows Servers, AD Domain Controller, Implementation, VM Ware, Backup FacilitiesTechnical Skills:- Although this role will grow to a fully functional hands-off role over time, as this is an evolving role in a growing company, you will require solid hands-on expertise going in especially around the technical skills required below:Your Technical experience will need to include:Active Directory Services, Domain Controllers Administration, Group PolicyGoogle Suite / G-SuiteCloud Technology, AWS, MS Office 365Virtualisation, VMWareLinux, CentOS, UNIXVarious Operating Systems i.e. Windows ServerInstalling IT hardware and softwareBackup Facilities, DR and BCCo-ordination with technical aspects of desk relocations, electrical testingInitiate disaster recovery testing and physical security systemsMicrosoft qualifications, MTA, MCSA and/or CCNA will be highly desirableMaintain and administer the office IT systems and equipment, printers, scanners etcKnowledge of Network Switches routers etc will be advantageousFunctional Requirements: - This role will requires you to be a "Visionary" and a "Strategist" to take the clients IT Infrastructure forward in the next 3 to 5 years as this young company have been injected with substantial investment resulting in dynamic growth since 1016 and have positioned themselves as a leader and key influencer in the and Fibre Broadband Services Provider arena supplying 1Gbps Broadband to businesses and residents in London. With further investment and growth scoped for the next 5 years, you will need to be an energetic and motivated Head of IT / IT Systems Manager who has experience working in the ISP, Telco or the IT Solutions and Technical Services environment.support business processes and audits linked to GDPR, clearly define the IT strategy for the next 1-3 years, drive service delivery strategy, departmental processes and policies. Perform requirements gathering, working with stakeholders to scope IT projects. Work closely with the senior management team to overcome business challenges with the use of technology.Role Profile:- Your key areas of expertise and responsibilities include:Maintain an awareness of the changes in the technology sector, identifying and introducing new technologies which will benefit the organisation through increased efficiencies and an improved customer experience.Support business processes and audits linked to GDPRClearly define the IT strategy for the next 1-3 yearsDrive service delivery strategy, departmental processes and policies.Perform requirements gathering, working with stakeholders to scope IT projects.Work closely with the senior management team to overcome business challenges with the use of technology.Manage vendors & supplier relationships and liaise with them to find the best fit hardware or software for business.Recruit and onboard Junior IT Administrators in the department.Advise, Guide, Train & Mentor Junior IT Administrators in the department.Conduct regular review of systems, procedures and controls. Engaging this role, you will be joining an extremely busy IT department in which you will be required to Lead, Manage Develop and Deliver a variety of technical and functional projects, creating & enforcing policies and processes, mentoring the Infrastructure Team, bonding with 3rd Parties, coexist with the Network function as well as being the escalation point for all IT related queries across the company. Please Note: Entering this role it is 50% hands on technical and a 50% leadership post. Initially you will need to use your technical experience to take control of the existing infrastructure systems coexisting with 3rd party suppliers supporting the delivery of agreed SLA's.Overtime, you will take on more responsibilities bringing in-house the ownership of the Infrastructure Systems and methodically growing into a "hands-off" Head of IT requiring you to recruit and bring in your own staff as the IT Dept expands.This role will be a key, pivotal role and you will be the "eyes and ears" of the company's IT Infrastructure Systems for the future.With excellent communications skills using the telephone / verbal and written / documentation modes you will also need the skill most in demand - the ability to listen.Take this opportunity to rise above your peers and secure a role to elevate your IT career.