Project Manager- DEBIT CARD MIGRATION

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PROJECT MANAGER- DEBIT CARD MIGRATIONPROJECT MANAGER/CARDS/ DEBIT CARD/ MASTERCARD/ VISA/ FINANCIAL SERVICES£400-440 Per Day-PAYE

Leeds

6 Months Contract- Extensions LikelyA Project Manager is required by our Financial Services client based in Leeds. This role is fundamental in shaping the future direction of the brand as well as driving sustainable business growth. You will be required to lead the delivery of a key debit card migration project . The role will also require you to lead the project from a business perspective by bringing together the end-to-end customer experience for sales, servicing and marketing elements to ensure overall commercial alignment.Key Responsibilities:

· Have a clear understanding of customer needs, market trends and mobile first technologies and defines a digital strategy that takes these into consideration

· Responsible for the definition and development of improvement opportunities across customer experience and digitally native capabilities

· Refine customer experience for new capabilities in partnership with Group Marketing, Proposition, Multichannel, and other key stakeholders

· Build strong relationships, adopting a joined up approach to execute change at pace with minimum conflictKey Skills:

· Financial services industry experience with strong understanding of debit cards/ debit card migration

· Excellent customer focus; awareness of customer proposition design techniques, digital customer behaviour, sourcing of customer insight and importance of customer testing

· Proven track record of leading large projects and delivering against stretching targets

· Ability to effectively influence and communicate across various business lines and units at senior levels within the organisation. Experience in developing and executing customer facing and staff facing communications

· Commercial focus, ability to balance risks vs. rewards and maximize cost effectiveness and profitability for the business

· Strong analytical skills and the ability to operate effectively with ambiguous and incomplete data

In the first instance please submit your CV