Business Analyst
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IT Business Analyst / Junior Process - permanentMust have experience in Professional services & Lean experience. Responsibilities
* To document current state end-to-end processes using IBM Blueworks, using standard business process model notation
* To be responsible for identifying improvement opportunities & waste in existing processes
* To facilitate the design of future state processes in partnership with key stakeholders, incorporating new technology and LEAN methodologies
* To champion LEAN & continuous improvement methods across the organisation, as part of the wider transformation programme
* To conduct gap analysis and benefit realisation
* To write Standard Operating Procedures and roll-out changes
* To set up and run process improvement projects to transition to the future state
* To be responsible for running process workstreams within the transformation programme, managing the delivery of work, and providing project updates and reporting
* To provide a link between the change, IT & legal teams to deliver transformation projects
* To be responsible for conducting analysis to determine the root-cause of problem areas, and provide recommendations for change
* To work in partnership with the Finance team on their monthly billing cycle, identifying improvement opportunities & embedding change