IT Technical Support Analyst

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IT Technical Support Analyst - Wakefield

Permanent - £20-25K

Monday to FridayReed Technology are working with an established business based in Wakefield to recruit a Technical Support Analyst to join their team on a permanent basis. The purpose of this role is to focus on BAU and the day to day operation of the company's IT infrastructure.Key Duties:* Provide technical support to staff across multiple sites.

* Be involved in key projects and rollout programs for new technical implementations.

* Act as an escalation point to the service desk on BAU incidents.Key Technologies Required:* Windows Server 2008 / 2012 / 2016

* Active Directory

* Microsoft Exchange

* VMware / Hyper-VAbout You:* Previous experience is required from a similar role.

* You will need excellent communication skills, both verbal and written, and the ability to work under pressure in a fast paced environment.

* A driving licence is essential as there may be times when there is a need to visit one of the company's sites.You may have worked in one these roles: IT Technician, IT Engineer, Service Desk Analyst, Helpdesk Advisor, IT Support Desk, 1st Line IT Technician, 2nd Line IT Technician, Technical Support Agent, Service Desk Advisor.This is a fantastic opportunity to join a progressive company that invests in their staff and encourages progression. Our client offers a basic salary of up to £25,000 depending on experience plus bonus scheme as well as numerous benefits including 25 days annual leave (plus bank holidays), savings scheme, discounts at a number of retailers plus more!This role is available now, so apply for immediate consideration!