ICT Support Engineer

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ICT Support EngineerWindows 10, SCCM, Windows Server, Support Engineer, ICT Support, Microsoft, Active Directory, Office 365, Apple OS, Google Chrome OSAn On-Site Support Engineer is required by our ICT Services client in Salford for an initial 2 month contractSalford£26.39 per hour (Umbrella)Initial 2 MonthsThe Support Engineer will be based on site in a small team but may occasionally be required to travel to attend team meetings and provide additional support at other local sites. The role is focused on providing broad 1st/ 2nd line technical problem solving/network management as well as building strong relationships with school leadership and teaching staff and ensuring contractual compliance against KPI's and SLAs.In addition to technical, the Support Engineer will provide advice and coaching to ensure others feel confident and comfortable using the technology resources available.Key Skills and RequirementsExperienced using Microsoft Office tools, Windows 10, Windows Server and SCCMStrong multitasking and problem solving abilities. Excellent communication, customer handling and inter-personal skills, via phone, face to face and other remote access methods.Strong planning, organising and prioritising abilities. Customer focused. Flexible to cope with change, be proactive and adapt quickly to a developing type of service deliveryExperience of problem solving within a technical environment.Ability to work your way around a problem, finding a solution where others fail.An engaging personality that easily builds relationships and instils confidenceExperience using Active DirectoryGoogle and Apple Operating System Experience is desirable however not essentialAn Enhanced DBS will need to be completed if successful.