Head of Data Management
17th December 2019
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Head of Data Management
Reports to: Director of Analysis and Insights
Team: name TBC
Business unit: Analysis and Insights
Working closely with colleagues across the charity and our commercial arm UCAS Media, the Head of Data Management is responsible for the management of data as a strategic asset. We generate significant volumes of data - not only through the comprehensive data that we collect on each applicant as part of our core purpose of running the UK undergraduate admissions system, but also on applicants' contacts with us in their web visits, and their choices and preferences. In addition, we collect considerable detail on higher education (HE) providers, commercial third parties (on whose behalf we conduct marketing of their products and services to the HE sector), and other third parties. Through our relationships with other sector agencies such as HESA and OfS, as well as parts of government across the UK, we are also trusted partners for the receipt and processing of a range of sensitive data.
The role holder will be responsible for the oversight and active management of our data sets in their technology environments, their secure storage and controlled access, classification, and curation. You'll also be responsible for the processes whereby this data is provided (for approved purposes) to other parts of the organization, and/or to named individuals, with specific responsibilities as set out below.
The role holder will need to work closely with pipeline management, marketing, and product colleagues, and with Professional Development and Information Governance, in implementing best practice data management approaches and methods, and in ensuring that the management, maintenance, and governance of the overall data asset meets the stringent requirement of the sector. You must ensure that we are able to acquire and utilize sets of data from across the sector. You will need a close working relationship with UCAS technology and architecture functions, as well as UCAS Media.
Work closely with the Heads of Commercial Products and Services, the Head of Pipeline Management, and the Head of Public Good Products and Services as well as with colleagues in technology, UCAS Media, and external relations to ensure the adoption and maintenance of data management policies, processes, and standards.
Working with Information Governance, you will establish and maintain data sharing agreements with third parties, ensure that the ingress and egress of data is properly managed, and that curated data sets are available as needed and at pace.
Establish and maintain the data management processes and practices, including the management of reference and master data, associated technologies, and processes across UCAS.
Manage the data ethics framework, and act as alternate Chair of the Data Governance Board, working closely with colleagues in information governance to ensure compliance with the established policies and practices.
Lead on business requirements for the management, organization, and visualization of data.
Act as custodian of data quality, implementing solutions to ensure high quality data in our source and data systems.
Attend meetings of the Architectural Review Board to ensure data management requirements are met.
Work with relevant teams across the business to ensure the ready supply of data in appropriate forms, and delivered in a timely manner, to support the development and delivery of all products and services within the Analysis and Insights business unit, and across all of UCAS as a whole.
Deliver the portfolio of data management services.
Deputize for Director of Insight and Analysis in their absence.
Ensure that the data architecture and the maintenance of meta and reference data for UCAS is appropriate to our ambitions, by working with enterprise architecture colleagues.
Skills, qualifications, and experience:
An experienced leader in the technologies and practices of data management and governance.
A data science and/or data management background is preferable, and a track record in the management of in-house and third party data sets - for example, in a higher education, retail, financial services, or research setting.
Demonstrable skills in managing reference and master data technologies and related areas, including implementing or managing distributed data stewardship or custodian functions.
Accustomed to working in a cross-functional setting with technology colleagues, especially in enterprise architecture.
Experience as a member of an Architectural Review Board.
Significant experience of managing data services, and senior level customer facing experience in a data science environment.
You will have an honours degree in quantitative subjects, and potentially postgraduate qualifications in a related field.
This role profile sets out the scope and main duties of the post at the date when it was drawn up. Such details may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the level of the post. All UCAS employees are expected to be flexible in undertaking the duties and responsibilities attached to their role and may be asked to perform other duties, which reasonably correspond to the general character of their role and their level of responsibility.
Our values in action
Customer-focused - We understand what our customers want, and we act on their changing needs.
Collaborative - We collectively create an engaging and positive work environment.
Accountable - We take ownership of our individual and organisational performance.
Service excellence - We realise, grow, and maximise our potential.
Trusted - Individuals are trusted to make informed decisions and take appropriate risks.