IT Support Analyst SQL Linux

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IT Support Analyst (Support SQL Linux CRM 2^nd Line SLA). Are you a bright, ambitious IT Support Analyst, looking for an opportunity to develop your skills in a fast-moving technology company?

A key player in renewable energy trading is seeking a keen problem-solver who is ready to get stuck in in detail to support their new phase of growth. The company is dedicated to building a globally scalable technology platform to encourage energy companies to make better, greener decisions.

In this position, you will work within the Service Delivery area, taking ownership of issues received from clients and third parties, ensuring issues are resolved in a timely manner and meet agreed SLAs. You will be responsible for monitoring the portfolio of company assets and services and escalate any issues where necessary.

This would suit someone with a naturally analytical mind set who is willing take the lead on technical issues from diagnosis to resolution. In this IT Support Analyst position you will also gain exposure to working with data, looking for patterns manipulating spreadsheets and querying databases.

This is a fantastic chance to develop your technical support skills and take ownership if your work in a company that is working towards making the world that bit greener. Tech, for good.

Requirements:

You have experience as an IT Support Analyst

You are familiar with Excel and carrying out SQL queries (ideally you've done some basic programming and have used the Linux command line and / or some VBA)

You're a self-assured communicator, able to confidently relay technical information to technical and non-technical audiences

You're positive; eager to learn and understand new technologies

As a IT Support Analyst you will earn a highly competitive salary (to £30k) plus equity, and a host of benefits, including a cash health plan, season ticket loan, option to buy and sell holiday and more. The company is based in modern, comfy offices close to Cambridge Science Park.

If you are interested this IT Support Analyst role, apply now or call today to find out more.