IT Technical Lead (End-User Computing) - FMCG - £50k

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IT Technical Lead (End-User Computing) - FMCG - £50k The Technical Lead will have primary responsibility for the delivery of core applications, such as e-mail, document and portal access. Spanning a large global network - interacting with both internal and external contacts at all levels - this role is the perfect opportunity for a driven, energetic, personable professional to establish themselves.Client DetailsFounded in the late 19th Century - based in the heart of Liverpool - this well-established and reputable food manufacturing & distribution business are in the midst of transformation to meet the needs of the modern consumer. The group have recognised the need for modern, agile technology to stay ahead of the curve - both against competitors and for their customers. The successful candidate will be joining at an exciting time, where ideas and innovation are encouraged.DescriptionIT Technical Lead (End-User Computing) - FMCG - £50kEvaluating, Recommending, Implementing and Managing an Enterprise Systems Platform. Overview of Responsibilities:Assisting in their IT Strategy, including setting objectives and communicating with the Enterprise Systems Manager & Senior Management team.Managing incidents escalated from the Business Systems Support team, analysing issues and formulating practical resolutions.Ensuring high standards and clear distribution of knowledge between colleagues in the Enterprise Team, Business Analysts and Service Desk teams. Primary Responsibilities:Development and management of core applications.Support and administration of Microsoft Windows and Active Directory environment to ensure accessibility.All related documentation is kept up-to-date to enable support of systems by other team members and departments.Managing software licensing and billing.Application security concepts, collaborating with the Security Architect & Enterprise Systems Manager.Efficient management of application delivery projects, ensuring their delivery on-time and within-budget.Recovery time and recovery point objectives are agreed with Application Owners, ensuring service recovery.Provision of capacity and usage reports to ensure well-managed and available applications.Incident Reports in the event of service outages, including analysis and preventable measures to mitigate risk.Management of application changes in alignment with change management policy.Troubleshooting of all areas of their core IT Infrastructure.ProfileOur client are looking for an integral member to their operations, who will not only bring a wealth of knowledge and experience, but look to build on this and enhance their professional calibre. It is important to this business, with the growth in budgets and new transformation strategy, that the successful candidate is adept in learning new technologies and looks to develop their skillset. Key Skills & Experience:Microsoft Exchange, 2010Microsoft SQL Server, 2005-2016Microsoft Windows Server Technologies, 2008-2016Microsoft Active DirectoryMicrosoft SharePoint, 2013Desirable Skills & Experience:Azure Cloud ServicesNetworking Principles (DNS, DHCP)Thin Client (Microsoft Remote Desktop Services)VMware ESX competencyRemote Access & Internet TechnologiesSymantec Enterprise VaultPersonality Traits:EnergeticPersonableDeterminedTeam-PlayerInsightfulAnalyticalJob OfferIT Technical Lead (End-User Computing) - FMCG - £50kAs this company undergoes major changes, so to are their aims to bring in additional benefits to ensure employee satisfaction. Package:Competitive SalaryCompany Car (£5,000 Allowance)Pension SchemeFuture Flexible Working Plan25 Days Holiday (Buy/Sell) More details available upon application.