Software Tools Developer

This job has now expired please search on the home page to find live IT Jobs.

Software Tools Developer

Newcastle

£35-£45k neg + vg package inc bonus

Flexi to work from home 2-3 days a week

As a preferred IT / tech recruitment partner to this global financial services organisation, we have been asked to assist in the hire of a Software Tools Developer. You will be part of a team of 5 supporting the existing ServiceNow service management toolset and future toolset implementations. You will also work with the business, Toolset Manager, Business Analysts, Test Analysts and IT team to assist in the design and implementation new functionality required by the business.

We are also keen to see Software Developers who have the right attitude to train them up in ServiceNow.

Key Responsibilities / Scope Of Role:

*Manage reported faults with existing ServiceNow functionality through to resolution

*Carry out regular housekeeping tasks to maintain accuracy of data and ensure governance policies for the toolset/s are followed

*Make requested administrative and content changes to Service Management tools

*Manage new functional requirements through to delivery:

oGather user requirements

oProduce specifications

oEstimate timescales

oDevelop and deploy solutions

oEnsure quality assurance and testing; creating test plans/scripts to ensure alignment with IT standards/strategy

oCoordinate with users to plan and execute User Acceptance Testing and final deployment to live

oDeal with changing requirements

oLiaise with internal customers

oHandle ad-hoc requests

*Monitor the toolset applications/platforms, proactively address any issues and raise Improvement opportunities

*Ensure system improvements are successfully implemented and monitored to increase efficiency

*Evaluate new IT developments and evolving business requirements, recommending appropriate system alternatives and / or enhancements to current systems

*Prepare communications and make presentations on proposed system enhancements and / or alternatives

Knowledge / Skills / Experience:

We are looking for candidates with a combination of the following.

*Knowledge and experience from assisting in the design and development of toolsets to enhance and improve stability of IT Service Operations

*ServiceNow support and administration - desirable with interest to learn

*ServiceNow scripting and Web Technologies (JavaScript, AJAX, Jelly, Bootstrap, XML, HTML, CSS and preferably also HTML5 & AngularJS)

*Fundamental understanding of the key technologies relevant to software integration solutions (LDAP, SSO, SAML, SSL, Web Services, JDBC, ODBC, REST, SOAP)

Package: Alongside a base, you will be entitled to one of the most competitive benefit packages currently in the market: Performance Related Bonus (3/5 = 5-10%, 4/5 = 10-15%, 5/5 = 15%+), Pension Scheme (10% employer contribution), Life Assurance (lump sum 4 times base salary), Income Protection (income of 75% of base salary payable after 26 weeks of absence), Private Healthcare, 26 days holidays (24 until April 2020), flexibility to work from home 2-3 days a week.

In addition to the core benefits you will also receive a Flexible Benefits Package: buy/sell holiday (min 20, max 36), critical illness cover, dental insurance, childcare vouchers, retail vouchers, partner life assurance, travel insurance, dining cards, health screenings, healthcare cash plan, gadget insurance, gym membership, cycle to work scheme.

Apply now for a full specification, client name and fact sheet, benefits information and further details on the application and selection process. We welcome applications from those who have previously held the titles of Software Developer, ServiceNow Administrator, ServiceNow Developer, ServiceNow Consultant, IT Service Management Tools Developer and ServiceNow Support.

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).