|Recruiter:||The Competition and Markets Authority|
|Listed on:||30th October|
|Salary/Rate:||£25,838 - £28,243|
|Contact Name:||The Competition and Markets Authority|
This job has now expired please search on the home page to find live IT Jobs.
The Competition and Markets Authority (CMA) is going through an exciting phase of growth, and we now seek an enthusiastic and customer focussed IT professional to join the growing Service Desk team and play a key role providing support to IT users across the organisation at our new office location in Canary Wharf.
As a Service Desk Analyst, you will be responsible for providing a high degree of IT related customer service for all support queries, taking ownership of user problems and being proactive when dealing with user issues in line with business policies and processes. Your responsibilities will include:
The role involves a high level of interaction and collaboration with different teams, 3rd party suppliers and business users and you will need good communication skills, with experience of collaboration and providing excellent customer engagement.
You will also need well-developed IT skills with proven knowledge of Microsoft Office with a focus on Office 365 and Skype for Business, with significant knowledge and/or experience of the provisioning of end user devices such as laptops, tablets and mobile phones.
If you have a proven interest in IT support services and the willingness to develop new skills within this function we would be delighted to hear from you.
The CMA is a hugely rewarding, diverse and stimulating place to work - an opportunity to work for the public good and to stretch and develop yourself in doing so. All CMA staff enjoy generous benefits, including an excellent pension scheme, at least 25 days leave (increasing to 30 over five years), and generous maternity/ paternity leave provision. You can also take advantage of interest-free season ticket loans, a cycle to work scheme and favourable consideration of flexible working.
To find out more about this opportunity and about working for the CMA, please click on the APPLY button.
Closing date: 20th November 2019.
The CMA is an accredited Disability Confident Employer and are Stonewall Diversity Champions. As an equal opportunities employer, we welcome suitably qualified applicants from all backgrounds and recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.