1st Line Support/ Service Desk Support/ SQL

This job has now expired please search on the home page to find live IT Jobs.

1st Line Support / Service Desk Support / SQLLocation: Newcastle

Salary: Up to £25,000

Type: Permanent

This modern company in the city centre are looking for an experience 1st line support individual to join a vibrant team. I am working with my client to source an individual from a strong 1st Line Service Desk / Application Support background with excellent customer service skills and a legitimate passion for Technology.This company are looking for someone who is adaptable and will take on any challenge head on. You will have endless opportunities and will be encouraged to learn and develop continuously. If you like taking responsibility, and taking pride in your work, this may be the company for you.

Candidates will be able to write user and tech guides along with standard operating procedures and will have knowledge or experience of SQLAs expected with a role of this nature, candidates will have experience within a service desk support role with experience managing service requests using a ticketing system while supporting both Windows and Mac devices.Required SkillsExperience managing service requests in a ticketing systemWriting user and tech guidesSQL/ SQL database experienceExperience supporting both end user Windows and Mac devices.Experience being in a customer facing roleWorking to deadlines with great organisation skillsBenefits include:Learning and development schemesOpportunities for promotion from within the companyModern officesHot desk globallyCelebrations of eventsBreakfast Mondays

With excellent opportunities to progress internally, candidates with a legitimate interest within technology and development would be highly advantageous.

My client is looking to interview ASAP - Please submit a CV to obtain further information