|Listed on:||24th October|
|Location:||Newcastle upon Tyne|
|Salary/Rate:||£20,000 - £22,000|
|Contact Name:||Hayley Bee|
This job has now expired please search on the home page to find live IT Jobs.
1st Line Support / Service Desk Support / Application Support
Location: Newcastle Salary: Up to £22K Type: Permanent
I am working with my client to source an individual from a strong 1st Line Service Desk / Application Support background with excellent customer service skills and a legitimate passion for IT / Technology. This company works with a range of well known global clients and they are looking for a team member who is keen to learn and progress.
As expected with a role of this nature, candidates will have experience within a service desk support role with experience managing service requests using a ticketing system while supporting both Windows and Mac devices.
Candidates will be able to write user and tech guides along with standard operating procedures and will have knowledge or experience of SQL.
Experience managing service requests in a ticketing system
Writing user and tech guides
SQL knowledge or experience
Experience supporting both end user Windows and Mac devices.
Experience being in a customer facing role
Working to deadlines with great organisation skills
With excellent opportunities to progress internally, candidates with a legitimate interest within technology and development would be highly advantageous.
My client is looking to interview ASAP - Please submit a CV to obtain further information.