INFRASTRUCTURE ENGINEER (1 day remote working)

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IT Infrastructure Engineer (1 day remote working)

Salary: £42,000 - £48,000

Location: Chalk Farm, London

Type: Permanent

Our client are a large housing group that owns over 17,000 properties across London, the South East and Home Counties, and they require an experienced IT Infrastructure Engineer to join their growing team!

The Role:

Reporting to the IT Infrastructure Manager, you will be responsible for designing, building, configuring, maintaining and developing their IT Infrastructure; including but not limited to: servers (including virtual servers), routers, switches, firewalls, data communication lines, operating systems, databases, storage systems, telephony and other types of systems utilised by the housing group.

The role is primarily project based assisting as a project resource, implementing the various IT Infrastructure related projects which are assigned via the project management team. A large part of the role is to provide infrastructure support to all company staff as required and ensure that the IT Infrastructure is secure, reliable and available to meet operational needs and to minimise disruption to staff during core working hours. Core systems and data are protected by current disaster recovery procedures and are routinely tested to ensure data is recoverable in the event of a disaster.

Main Responsibilities:

* Design, build, configure, maintain and develop the housing group's IT Infrastructure as directed by the IT Infrastructure Manager, IT Operations Director and Chief Information Officer

* Pro-actively manage the network monitoring solutions and other manual based controls to ensure the network is operating as intended

* Administer patch management, anti-virus and web filtering

* Administer and maintain the telephone system, including telephone switches

* Oversee the creation and updating of phone and voicemail extensions and routing

* Assist with the design, support and maintenance of the housing group's customer contact centre telephony system

* Assist with troubleshooting, systems backups and archiving carried out by the IT Service Desk

* Perform complex troubleshooting, backup, archiving, and disaster recovery

* Assist in the design, implementation and maintenance of systems, programs, hardware and software

* Provide 3rd line support to the Service Desk for escalated incidents and when necessary provide direct telephony support to all staff as directed by the IT Infrastructure Manager, IT Operations Director and Chief Information Officer Key Requirements:Essential

At least 3 years' experience in the following:Microsoft: Server 2008 - 2016 (AD, DNS, DHCP, GPO…)PowerShellAt least 2 years' experience in the followingVMware vSphere 6.5 and earlierCisco: Nexus switchesCatalyst switchesAt least 1 years' experience in the followingMicrosoft SCCMAntivirus solutions (e.g. Sophos)Backup solutions (e.g. CommVault)Web Proxy and Email Filtering Solutions (e.g. Sophos Web and Email Appliances)DesirableAt least 3 years' experience in the following:Citrix: XenApp 7.18 and previous versionsNetScalerSAN: HP 3PARNetApp E SeriesAzure and Office 365VMware SRMThin Client Deployment and ManagementModern Cable Management Solutions and Principles

As travel will be required to other sites (only 1-2 times per month), a full clean driving licence is required.