IT Service Manager

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IT Service Manager RoleThis is an exciting opportunity to work for a large exciting organisation in the heart of Plymouth, you will be responsible for owning the day to day delivery of the IT Service desk which require a huge customer focus by improving service availability, integrity and reliability which will include leading/managing IT Service desk, infrastructure teams, the outsourced data centre and appointed IT partners/Vendors and Suppliers Location: PlymouthContract: 3 Months Start date: ASAPRate: £400-£425 a day Key Skills:Extensive experience working within an IT department and Service Management experienceExperience of delivering outstanding customer serviceExperience with change managementGood knowledge and experience with Citrix/VMWre first and second line support issuesCyber security (ISO27001)Good understanding in IT service cycle management models and framework (ITIL) and processes improvements frameworks (Six Sigma)Excellent stakeholder engagement and management skillsClear written and communication skills IF YOU ARE INTERESTED PLEASE SEND ME AN UP TO DATE CV AND I WILL GIVE YOU A CALL To find out more about Real please visit www.realstaffing.comReal Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy| Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales