Cisco Telephony Engineer - 6 month contract - West Yorkshire
Is required to help our client on a migration piece of work alongside BAU. The ideal Cisco telephony engineer will be Highly specialised in Cisco Unified Communications - CUCM, UCCX/CE
The client are one of the UK's fastest growing Financial Services in Yorkshire. With a team of over 150 in IT this company offers a great culture and offers a great opportunity to be part of growing organisation and add value as the business changes.
- Experience in supporting Telephony/Networks/Telecoms
The key responsibilities are below.
- Demonstrable experience of working with relevant telephony technologies
- Corporate, industry and professional standards, regulation and legislation.
- Ability to demonstrate or build knowledge of all areas of work carried out in team
- Highly specialist in Cisco Unified Communications - CUCM, UCCX/CE
- Able to produce solutions to issues and problems that are unique and bespoke
- Can act as a mentor to junior, less experienced staff
- Demonstrable, deep knowledge of supporting complex telephony platforms with customised requirements
- Experience working in a DevOps/Agile environment
- You would be the technical owner of the company telephony systems (and related components such as call recording, wallboards)
- You will be the technical subject matter expert (SME) for all things telephony, taking the lead role in the design and maintenance projects as well as leveraging the system to drive value in the company
- You will be required to develop the telephone systems to deliver solutions and results that the business requires
- Support, administer, and maintain the company's telephone systems on a day-to-day basis
- Log and act upon telephony and network Incidents, Requests and Problems to ensure they are investigated and resolved
- Manage external suppliers in line with contract
- Complete other activities over and above those listed in the role profile, appropriate to your skills and experience
This is a great chance to develop your skills with FS and their is the potential for extensions