Test Analyst

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Test Analyst6 MonthsBasingstokeCandidates are required to hold SC Clearance or be eligible to undergo SC Clearance. Client/Role OverviewFancy working with one of the UK's most digital organisations and leading the technology revolution across the public sector with over 50 million customers UK wide.This role requires an experienced Test Analyst to work with the responsibility and autonomy for planning and delivering their work. You will be recognized as a knowledge leader, supporting less experienced staff, the role holder performs varied and complex technical and professional activities and investigations, along with taking an analytical and systematic approach to problem solving. Role ResponsibilitiesTechnical Capability- Works within a team as a noted expert with a wide range of systems or in-depth product knowledge without supervision helping to define and implement technical best practice.Ensure effective planning and implementation of creative and innovative service changes.Contribute to the definition of operational processes, (both internal and external) and dealing with customer escalated problems.Manage systems within Service Level Agreements, proposing, defining improvements and implementing changes to meet service level requirements.Monitor performance through statistical reporting and analysis.Lead technical implementation of medium complexity infrastructures and technical designs including producing cost and timescale estimates and identifying risks. On larger projects work within a technical framework of the project to meet customer requirements.Establish working relationships with the customer and relevant operational units, at the appropriate technical and/or management level, to understand the requirements of the customer's business in order to deliver and enhance the service.Take ownership for obtaining the information required to diagnose and resolve more complex problems.Engage with third parties to jointly resolve in-depth product issues where necessary.Key Skills RequiredExperience of producing test reportsWitness testingExperience of Test Processes.Suitable candidates should submit their CV in the first instance.