Field Analyst

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My client is looking for a Field Analyst for an initial 3 month contract based in Durham.

The chosen candidate must be able to demonstrate the following skills and experience:

Deliver Infrastructure support services, perform the tasks of a Field Support engineer to support, maintain, fix escalate own incidents and service requests.

Perform the tasks of a field engineer to support, maintain, fix, escalate and own incidents and service requests in a number of areas.

Provide support around the configuration, deployment, and maintenance of the IT equipment including desktop software and hardware, mobile devices, audio visual equipment, printers and digital resources.

Problem solve in a pressured and complex technical environment, ensuring service and operational levels are adhered to.

Demonstrate ability to use a range of tools ensuring adoption of standards and best practice for IT Service Management in line with defined ITIL processes.

£12 per hour (Inside IR35)

7 hours per day

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