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Service Architect - ITIL, Service Design, Service Modelling
Premium Job From Evolution Recruitment Solutions Ltd
Recruiter: Evolution Recruitment Solutions Ltd
Listed on: 9th August
Location: Basingstoke
Type: Permanent
Start Date:
Reference: 712624_expired
Contact Name:

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Are you sick of butting heads with stakeholders or clients who have requirements that match the ambitions of Elon Musk or Jeff Bezos, but in reality have the budget of Gemma Collins?

We are now over half way through the calendar year , so if your role still hasn't changed, if the training or promotion you were promised still hasn't materialised, then why are you not looking elsewhere?

This is an opportunity for you to join a world-leading IT security service provider who help deliver services that protect government and military assets and keep secure data safe.

The Role
There are a number of challenges faced by today's military organisations and intelligence communities. Most of their requirements are highly specific, particularly in relation to security, agility and communication.

As such, they are needing increased support in helping them define the structure and framework between computers, networks, applications and other IT resources. Enabling services to be delivered specific to their needs and with costs optimized.

What we're looking for
We are looking for a Service Architect with Service Modelling exposure and the ability to identify, justify and document appropriate service tools and models required by potential customers.

You will be working within a bid team, responsible for all Service Design elements including cost modelling and production of enduring service plans and designs. This is an exciting role that plays an integral part in the pursuit of new business

Essential Skills

Technical Skills
 
  • Service Design and Costing
  • Process Design and Integration
  • Planning for Service Introduction
  • SNOC/Service Desk design
  • Service Management toolset configuration
  • Writing Service Documentation as required by contract deliverables
Soft Skills
 
  • Strong customer-management and interpersonal skills and an in-depth knowledge of the service design area.
  • The ability to express a pragmatic and thorough design, taking into account any conflicting priorities of the business or Customer.
  • The ability to hold a large and diverse design team to a single agreed approach, and to ensure that there are no gaps between the various components.
The Company
Join an organisation renowned for digital transformation, developing cutting edge, innovative solutions to overcome the complexities and challenges faced by military organisations. You will work with the latest technology developing ground breaking solutions to transform how military and intelligence agencies communicate.

This is an organisation dedicated to investing in their employees, with one of the largest training budgets in the UK and clear career paths laid out to help you realise your potential. You will join a unique culture that is helpful, collaborative and supportive. A business that understands the importance of a strong work life balance and that achieving this can change from employee to employee. Giving you the freedom to work your way.

Apply
To be eligible for this role you must have a current SC clearance or be willing to delay your start to go through said clearance.

Please contact Jack Mather at Evolution for more information.