|Recruiter:||University of Cambridge Institute for Sustainability Leadership|
|Listed on:||8th August|
|Salary/Rate:||£26,243 - £30,395|
|Contact Name:||University of Cambridge|
CRM / SharePoint Administrator
Salary: £26,243 - £30,395
Vacancy reference number EN19031
The University of Cambridge Institute for Sustainability Leadership (CISL) is a globally influential institute, developing leadership and solutions for a sustainable economy.
The CRM / SharePoint Administrator is a new and exciting role that will be at the heart of CISL's digitisation initiative, and is responsible for the day-to-day management and basic administration of CISL's digital systems (including its CRM and SharePoint), monitoring and managing the quality of data for usability and compliance purposes, and providing training, documentation, reporting and first-line support for staff.
The role holder will support colleagues across CISL, including internal data managers and programme teams, to maintain a joined-up approach to managing the system and data.
CRM and SharePoint digital systems are utilised to supporting CISL's business growth, efficiency and effectiveness via future-proofed tools to:
This role provides day-to-day operational support for the systems in terms of functionality and systems issues to assist colleagues in maximising their use and effectiveness.
The role holder works to:
The CRM / SharePoint Administrator will also provide training and coaching to colleagues and provide first-line support, escalating any problems that cannot immediately be resolved to the systems vendors', ensuring that response times meet internal service level agreements.
The successful candidate will develop an in-depth understanding of CISL's business processes and support the Digital Communications Systems Manager to gather and prioritise requirements for systems enhancements / developments.
Applicants must be committed to the values that underpin CISL's work and will be expected to demonstrate the following essential skills and experience:
The following attributes are desirable:
This post is full-time and located in Cambridge.
This will take you to the University's Web Recruitment System, where you will need to register an account (if you do not have an existing account) and login before completing the online application form.