Software Support & Developer

This job has now expired please search on the home page to find live IT Jobs.

Software Support & Developer

Milton Keynes

£35,000 - £40,000 per annum

Spring Technology is currently working in partnership with a leading Product Provider to recruit a Software Support & Developer based in Milton Keynes.

2nd Line Support | Java | OOP | Eclipse | Hibernate | SQL |

The Responsibilities:

*Provide 2nd Line Support to customers - 1st line and work with 3rd line where necessary.

*Identifying possible bugs and where appropriate, dealing with support incidents when they arise.

*Work closely with the help-desk ticketing system to track, monitor, and resolve issues.

*Work closely with Project Managers and Release Managers for the coordination of new software releases.

*Create software solutions based on software framework(s).

*Build Object Oriented solutions based on Java and Oracle back end to deliver warehouse management, warehouse control and material flow solutions.

*Make use of test-driven development to drive quality from unit test through to automated build & test.

*Supporting Business Analysts in the creation of technical and user documentation.

*Write and update knowledge base articles.

*Flexible working may be required to cover extended hours dependent upon operational requirements.

*The role will also require out of hours remote support & travel, both nationally and internationally.

*Participation in daily meetings, both internal and external where required.

*Work as part of international team to ensure maximum system uptime and performance.

*Commit to continual personal development.

*Follow all information security policies & procedures; comply with all security requirements.

The Requirements:

*Strong experience working in a software development capacity; developing, delivering and supporting commercial software.

*Experience working in a support environment providing 2nd level (or equivalent) support to end customers.

*Experience of incident ticketing systems.

*Experience with Java, C#, C++ or other object-oriented programming languages.

*Experience with Eclipse, or similar IDE

*Experience of Hibernate, Junit, SQL, JMS and HTML

*Experience with relational databases (Oracle, My SQL, SQL Server).

*Ability to read, analyse and interpret technical documentation.

*Ability to write technical user and procedure manuals.

*Proficient verbal and written communication skills

*Open and willing attitude, ready to take on new challenges as they arise.

Sound interesting? Apply now for my immediate consideration!

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: www.spring.com/candidate-privacy-information-statement