Technical Services Lead

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Service Operations Consultant | Nr Guildford | 50,000 + 7200 car allowance

Jonothan Bosworth Recruitment Specialists are currently seeking to appoint a Service Operations Consultant for what is a key client to date; a managed cloud, infrastructure and IT consultancy provider based in Surrey.

As  Service Operations Consultant / Technical Services Lead you will provide operational and technical support plus consultancy expertise. You will support and develop the service operations function in line with the Service Operations Team Leader and ensure the services from their data centres run at maximum efficiency.    

THE BASICS:

As Service Operations Consultant you will assist in the coordination of technical requirements of service operations with other teams and external clients when required as well as creation of standards for design, implementation and configuration of customer and company solutions within the service operations arena.

You will also be required to design, plan and implement installations and removal of hardware and services from our clients Data Centres coupled with escalation support from the Service Desk, provision of technical support to internal systems, Managed Services and customer transformation projects relating to the Service Operations environment.

THE KEY SKILLS:

The ideal candidate should have several years experience in technical consultancy or Service Operations role with experience of technical environments: data centre hosting, virtualisation (server and desktop), networking, authentication, storage, security and monitoring.

Service Operations Consultants / Technical Leads are required to have solid Hyper-V, VMWare, Windows Server 2012 hands-on experience, with proven System Centre skills; (SCCM, SCVMM) and working knowledge of Microsoft Active Directory Domain Services/Group Policy/DNS and SQL.

In addition, we are looking for candidates with hands-on Networking Cisco routing & switching and ASA coupled with an awareness of Security best practice (ISO quality standards).

DESIRABLE SKILLS:

If you have knowledge or experience of the Public Cloud (Azure/AWS), Windows Server 2016, Skype for Business, Commvault, Swivel 2FA, Load Balancing, Sophos UTM, Juniper, Solarwinds NPM / IPAM / NCM / Netflow, System Centre skills; (SCOM, SCSM) then you will be highly sought after.

If you have all this plus experience in a commercial IT solutions provider or managed services environment and you are ITIL qualified then please apply TODAY!

THE CONCLUSION:

If you are an enthusiastic team player, with a hands-on, pro-active approach to troubleshooting and problem solving with sound documentation and presentation skills coupled with a high level of personal management skills and the ability to make sound and logical judgements within ITIL environments then please apply TODAY!

For more information please contact Jonothan Bosworth Recruitment Specialists. 

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