|Listed on:||10th June|
|Salary/Rate:||£25,000 - £30,000|
|Contact Name:||John McManus|
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IT Technical Support Engineer - End User Services
Microsoft Technology, Windows, SCCM, Active Directory, Group Policy, MS Office, Exchange, SLA's, Service Desk
£25,000pa to £30,000 + Pension + Overtime
Global Enterprise and Shared Services organisation urgently requires an experienced and proactive End User Services Engineer to assist and support across multiple functions in their West Midlands HQ.
Your role as the "End User Services" IT Support Engineer will be to provide IT support for all end user devices such as Mobiles, Tablets and PC's.
You will action technical incidents and requests and be the technical conduit providing an interface for your IT Service Desk, Incident Management, Change Management, Problem Management and Service Delivery Management functions.
You will assist the team in the resolution of Incidents and Requests assigned by your Service Desk and your Senior Engineers. And you will ensure that escalations and resolutions in accordance with Service Level Agreements are met.
Your Technical skills will need to include:
Your responsibilities will be:
This is an excellent role for career minded and enthusiastic IT Engineers who seek to rise above their peers and pursue a higher level within a global leader.