IT Support-German Speaking
Recruiter
SidTech
Listed on
8th May 2019
Location
Cologne
Type
Contract
Start Date
2019-05-07
This job has now expired please search on the home page to find live IT Jobs.
Allocation of Tasks
User-Support1st, 2nd and 3rd Level-SupportIncidentsRequestsFollow UpUser-Modification, Management and Customizing
Smartphones, Mobiles and 3G/4G-DevicesPlanning, Purchasing and Market ObservationTechnical assistanceContract-Management and Cost-Follow UpMDM
Allocation of Tasks
Fax-Devices, Printers and ScannersSupport, directly and remoteDedicated-Server-ManagementRelay for 3rd Party-Support
Purchasing and Installation of Hard- and SoftwareHard- and Software
HardwarepoolManagement of the HardwarepoolAsset-ManagementStock
NetworkInstallation and Management of the Network-InfrastructurePC´s, Printers and ServersStandard- and Digital-Phones, IP-Phones
PC-Hardware-ManagenentMaintenance und Management of Desktops, Notebooks and ServersMasterizationProblem-solutionIndividual Customzing
Allocation of Tasks
Project-ManagementComplete coverageRealisationRisk-Management
Control of invoicesFactual control of all IT-related invoicesTelephone and fixed LineMobile-Service-ProviderIT-Service-Provider3rd-Party-Support
Server-Management1st, 2nd and 3rd-Level-Support for the Main-Server-AreaSmart MonitoringLink and Relay
Relocation-ManagementSingle User, Department- and Subsidary-RelocationPlanningRealization
Allocation of Tasks
Database management (Backup: Collogia and Cancom)Management of the Oracle- and SQL-DatabasesCentralized ChronologyELOSAPMulticash (Backup: Hotline)AdministrationCertificate-AuthorityManagement
Allocation of Tasks
ELO (Backup: Cancom)User- and Server-ManagementUser-Creation and -ModificationRole-ManagementScripts and MacrosWorkflow-ManagementContra-Entry-ManagementBackupManagement of the Backup-SystemMulticashELOInterflexPABXSAPVM Ware / Hyper-VWindowsVM Ware / Hyper-VInstallation and ManagementELO, DevelopmentProxy-ServerMulticash
Allocation of Tasks
PABX-Management (Backup: Avaya)PABX-Support nationwideCost-AnalysisDevice-AdministrationUser-ManagementGroupsPoolsRulesTelekommunication (Backup: Avaya and Telekom)Planning, Order-Management and Support of Telephone- and Data-LinksInternet (Backup: Telekom)Management of the local Internet-Access
Allocation of Tasks
SAP (Backup: Collogia)Hardware-MonitoringServersStoragesBackup-System
User-ManagementCreationModificationProfile- and Rights-Management
Role-ManagementCreationModificationRole-Connections
CustomizingCountry CodesTax CodesCountriesUser- and CC-Related modifications
Connector between Company, Basic-Support, Customizing and Project-Management
Allocation of Tasks
Interflex and other Centralised Chronologies, National and Foreign Countries (Backup: Hotline)HardwareOffline- and Online-TerminalsControllersServer
SoftwareApplicationsDatabase
User-ManagementRights & RolesAccess-ControlEntry-Management
