|Listed on:||3rd May|
|Salary/Rate:||£45,000 - £50,000|
|Contact Name:||John McManus|
This job has now expired please search on the home page to find live IT Jobs.
Desktop Technical Manager & Service Desk Manager
£45,000pa to £50,000pa + Excellent Benefits Package
Microsoft Technology, Microsoft Suite of Applications including SCCM, Azure, Active Directory, Office 365, SQL, Helpdesk and Service Desk Ticketing Systems and Processes, Asset Management and ITIL
West Midlands, Birmingham, Wolverhampton, Dudley, Stourbridge
Established global name renowned for being the largest family-owned facilities management services company in the world are seeking a professional, Desktop & Service Desk Manager who has a proven track record and a solid technical portfolio to take their Desktop Services and UK Service Desk to the next level.
As the Desktop Technical Manager, you will ensure our IT Service Desk delivers a high-quality service to end users and that processes are followed to meet business needs, working in close collaboration with the Microsoft Technology Team which owns and sets our policy that is implemented.
You will require a technical background coupled with a consultative approach as the role will interface with stakeholders on a day to day basis and Service Improvement and a high-level Service Ethic will be of the utmost importance.
Your key responsibilities will involve:
This is a great time to join our growing and evolving IT team, overseeing a key function within the IT department.