Business Analyst

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Business Analyst - Southampton - Up to £37,345

My client who is responsible for an estate of 2,920 servers, 1,070 network switches, 2,300 wireless access points and 47,700 wired access points; for 13,000 desktops with some 2,000 different applications and corporate systems, is currently looking for Business Analysts due to business needs.

The Business Analyst will apply business and systems analysis skills and knowledge to identify business needs, operational efficiency's and future technical solution detail.

To accurately document current and potential working practices through the eliciting, analysing, validating and mapping of systems and processes in a way that clearly identifies requirements, acceptance criteria and business benefits.

Key responsibilities:

*Analyse operational challenges, conduct root cause analysis and propose solutions through developing and maintaining knowledge and understanding of the organisation, processes and systems.

*Conduct pre-project analysis to assess the feasibility & cost/benefits of alternative processes and system options; making recommendations based on this assessment and helping develop Business Cases and Project Initiation Documents.

*Elicit, assess, prioritise and produce user requirements and process improvements including 'as is' and 'to be' process maps. Provide functional specifications and any other design documentation needed to ensure the successful specification of development requirements and verify that design meets requirements.

*Validate system and user testing approach and acceptance criteria are met. Create test strategies, scenarios, scripts and data and perform and co-ordinate testing activities as required.

*Develop own skills & knowledge and share best practice. Maintain & develop own environmental knowledge (applications/business processes/role/industry) for identification of business change improvements.

*Contribute to the ongoing development and organisation of the team. As required work collaboratively with other members of the team to deliver assigned work, resolve issues and improve processes.

*Undertake any other routine tasks or project management activities that may be assigned from time to time.

Key Skills

*Skill level equivalent to achievement of HND, Degree, NVQ4 or professional qualification.

*Proven ability to gather and review required information, developing suitable processes and reviewing both business and technical solutions.

*Production of business process documentation and process mapping.

*Facilitation of workshops and review meetings with technical and business users/customers.

*Experience of planning and progressing work activities within general and professional guidelines, using initiative and independent judgement in their application.

*Demonstrable ability to prioritise tasks and client requirements.

*Ability to work in an environment with changing and possibly conflicting priorities.

*Demonstrable ability to clearly identify and understand customer needs and service implications.

*Confidence to challenge existing work practices; to produce options and proposals; to strive to make improvements; participate in project and technical discussions.

*Able to proactively work with colleagues in other work areas to achieve outcomes.

*Able to delegate effectively, understanding the strengths and weaknesses of team members to build effective teamwork.

*Prepare effective diagrams, documents and presentations that communicate to users and stakeholders the need for the change, the benefits of the change and implications for them.

*Able to work with technical staff to deliver products that accurately capture current and future systems and processes.

*Demonstrable ability to persuade others to embrace change.

*Use of Microsoft Office applications: Visio, Excel, Word and PowerPoint.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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