IT Technical Analyst - Microsoft, Patching & Applications

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Technical Analyst - Microsoft, Patching and Applications

Patching, Linux, Suse, Ubuntu, SCCM, WSUS, Active Directory, SQL, MS Office 365, MacOS, MS Office 2016, DHCP, DNS, VMware.

£30,000 + Excellent Benefits Package + Bonus + 25 Days Holiday + Bank Holidays

Solihull, South Birmingham, West Midlands

This established and dynamic financial services organisation are seeking a professional and focused Technical Analyst for their Patching and Applications Support Team.

As the designated Patching Analyst, you will enjoy working in a fast-paced environment with new hardware and software technologies.

Key technical experience required will involve around:

* Windows Server 2008 and 2012

* Windows Server 2016 expertise highly desirable

* Ubuntu and SUSE Linux

* MS Active Directory, ADFS, Group Policy

* MS SQL & MS Office 365

* SCCM 2016 and / or WSUS

* Adobe creative suite and other Adobe products

* Virtualisation / VMware

* Microsoft Windows 7, 8, and 10

* MacOS

* IOS

Your key responsibilities will be:

* Provide input to strategic direction and discussion

* To understand and familiarise patching mechanisms for operating systems and key applications whether on desktop or server.

* To execute a test plan for operating system and application patching, driving issue resolution where required

* To automate patching as far as possible to achieve patching SLAs

* Troubleshoot patching and update problems and drive agreed remediation activities

* Ensure full estate coverage, adding systems to the patch cycle or removing discontinued services as required

* Take advantage of "auto-update" or similar facilities where available

* Report on the progress of all patching and provide concise and meaningful management information and reporting

* Follow core processes and procedures such as change control and incident logging

* Keep appropriate records and update documentation or checklists as applicable

* Understand patching mechanisms to a sufficient level to allow the team lead to backfill one of the patching analysts if required.

* Understand Tenable to the level required to drive patching analysis and reporting

* Devise and maintain the test plan for operating system and application patching and support resolution of issues as required

* Automate patching as far as possible to achieve patching SLAs

* Perform random patching checks to verify compliance

* Troubleshoot patching and update problems, drive remediation activities and work with security, risk and project teams where required

On this client facing platform you will need a consultative DNA, a high-level of Service Ethic, and a "Customer is King" attitude.

Take this opportunity to rise above your peers and secure a role to elevate your IT career.