Wonderware Application Consultant

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Wonderware Application Consultant to be based in Darlington on an initial 3 Month contract. Experienced Wonderware Application Consultant required to support / trouble shoot all aspects of the Apriso and Wonderware platforms providing support to the end users.

Job Title - Wonderware Application Consultant

Location - Darlington

Rate - Market Rate per day

Duration - 3 Months initial

Working within in the application management team you will be required to support / trouble shoot all aspects of the Apriso and Wonderware platforms providing support to the end users.

An element of the role requires out of hours application support services, working on a rota basis including the weekend. Due to the clients SLA at times you will be required to respond / arrive on site within 1 hr therefore candidate's locations within a reasonable distance from Darlington are desired.

Responsibilities:

* Supports the end users via phone or e-mail according to Apriso / Wonderware technical support procedures

* Resolves problems reported by end users according to Apriso/ Wonderware support procedures

* Perform installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software

* Develops fixes to small customisations of systems/solutions

* Evaluates potential risks and communicates them to management

* Reports regularly, identifies and diagnoses issues and needs, escalates as far as necessary to resolve the issue

* Installs Customer test environments or Support tools as directed by Apriso / Wonderware technical Management.

Ideal candidates must have:

* Apriso or Wonderware System Platform knowledge

* Experience supporting end users remotely and responding quickly to issues as the arise

* Experience with deployment, testing, network protocols, and system and network administration.

* Ideally located within 1 hr of Darlington

* Able to obtain a clearance

* In-depth knowledge of hardware and software.

* Up-to-date knowledge of the latest IT and software trends.

* Strong customer service ethos.

* Ability to work well with people.

* Strong communications skills.

* Excellent organisational skills.

Candidates should submit CVs in the first instance. Mike Tripp 0161 924 3631