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Customer Support Analyst
Premium Job From Spring Group Plc
Recruiter: Spring Group Plc
Listed on: 25th February
Location: East Midlands
Salary/Rate: £20000 - £24000
Type: Permanent
Start Date:
Reference: 409085-A_1551109543_expired
Contact Name: Munraj Dhami

This job has now expired please search on the home page to find live IT Jobs.

Customer Support Analyst/ East Midlands/ Permanent/ £20-£24k/ MIS/ Service Desk/ Helpdesk/ Support Environment

The client:
* The client is looking for a Technical Support Analyst to join their team within their East Midlands office.

The role:
* Provide a single point of contact between all the company's clients through a variety of channels including helpdesk portal, telephone and email
* Take calls, raise tickets, and resolve tickets or triage to relevant teams or 3rd party suppliers.
* Carry out initial troubleshooting and diagnostics

The requirements:
* Experience of application support
* Desire to learn
* Customer service experience
* Experience working in a service desk/ helpdesk/ support environment
* Experience of call logging and speaking to users.

The role is a permanent position based in the East Midlands area, with a salary paying up of £24k. If this sounds of interest or you have any questions please don't hesitate to email me at

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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