Program Manager/ Client Service Manager/ Transformation Lead
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Program Manager wanted for our Zurich based client in the financial sector.
Your experience/skills:
* Experience in handling large scale tools transformation program, prior experience as a client service manager or transformation lead are advantageous
* Competency of tools effectiveness and continual service improvement
* Proficiency in implementing infrastructure, application monitoring, Moogsoft and AppDynamics
* Ability to manage key stakeholders interests for smooth integration and implementation of the tools framework and achievement of its objectives
* Languages: fluent English both written and spoken
Your tasks:
* Leading, guiding and coaching the team
* Managing support operations to agreed SLAs, cost of providing service within budgeted levels and risks and escalating appropriately to senior management
* Creating all quality documents as well as collecting metrics data and conducting audits
* Participating in technical design discussions and reviewing technical documents
* Accomplishing project plans and keeping track of schedule for on time delivery as per the defined quality standards and compliance
Start: ASAP
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH14059
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
* All administrative questions
* Finding an apartment
* Health - and social insurance
* Work permit and much more