Application Support Analyst

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Application Support Analyst

Application Support Analyst / Windows / Unix / SQL / Oracle / Birmingham / Permanent

Globally renowned and award winning Financial Services company based in Central Birmingham is looking for a highly experienced and passionate Application Support Specialist to join their IT team at their Midlands office.

You'll be joining the Corporate & Investment Banking Applications Support Team, which provides an end to end service for applications and users.

Key Responsibilities:

*Acting as gatekeeper of the production environment, providing all aspects of production support for applications and business users. This includes Incident, Problem and Change management, Release and Capacity Management and Monitoring.

*Acting as the first point of contact for the business users and operations teams, mainly working with business and technical queries, compliance/audit reporting, retrieving and compilation of trade data.

*Being involved in various stability initiatives and operational excellence within the environment.

*Focusing on project work across the wider global corporate banking and securities organisation.

Skills & Qualifications:

*A background in supporting complex application and infrastructure domains

*Ability to work in virtual teams and in matrix structures

*Working knowledge of Unix (Solaris preferable), Oracle, SQL, Windows environments

*Good prioritisation skills with the ability to work in a fast paced environment.

*Strong technical skills to interpret information from the trading system.

*Excellent communication skills at all levels across the organisation.

*ITIL Foundation qualification desirable

This is a great opportunity to join a globally renowned, established organisation during an exciting period of change. The salary on offer for this position is £30,000-£40,000 plus an excellent benefits package including bonus, private healthcare, gym and a great pension contribution.

Please apply ASAP to be considered!

Application Support Analyst / Windows / Unix / SQL / Oracle / Birmingham / Permanent

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