Desktop Support Engineer - Glasgow - 3-6 Month Contract

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DESKTOP SUPPORT ENGINEER - GLASGOW - 3-6 MONTH CONTRACT

We have an urgent opportunity live in Glasgow with our client who requires a contractor to join them to provide Desktop Support Engineer for a 3-6 month contract.

Our client is seeking a driven and enthusiastic individual to take on the role of Desktop Support. Within this role you will be working in a customer service style environment where you will provide incident resolution in person, over the phone and via Helpdesk. You will need to have a good basic understanding of various aspects of IT, along with great communication skills and an end user focused approach.

For this role you must have:

* Previous experience in a similar customer or software support position

* Ability to identify issues, whilst providing exemplary customer service

* Competent at working through ticketing systems

* Solid grasp of networking operating systems and hardware

* Experience in adding new users (Active Directory)

* Good understanding of Office 2010 365

For more information please apply directly or call Lauren Lee on 0131 558 4806.