Content Designer

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Digital Content Designer - Newcastle - 4 Month Contract - Immediate Start - £Negotiable

Overview:

My client are undergoing a large digital transformation, wherever possible services are being made online making them simpler, clearer and faster to use, providing a better experience for their users who are at the centre of everything they do

As part of the Digital and Online Team, you will be working as part of agile digitisation teams across the business. This will mean working effectively with developers, designers, policy makers, and senior management.

Skills

* Work on needs analysis - taking existing content, identifying content gaps and overlaps etc.

* Addressing user needs, avoiding complex language and processes

* Work alongside agile project teams to develop user-journey based content for new digital portals

* Creating content that is simple to read and easy to understand.

* Ensuring content is fact checked and accurate.

* Running workshops with colleagues to identify and agree content to be rationalised and archived, and mapping content to different formats and audiences.

* Develop and manage relationships within the NHSBSA, NHS.UK and gov.uk, developing transition plans and attending meetings with contacts.

* Actively develop and apply content and format strategies.

* Be an advocate for the team to train and develop colleagues.

* Scoping, writing, editing and publishing digital content across all channels (web, mobile, social media and new digital portals).

* Making sure our customer journeys are the best they can be.

* Managing relationships with subject matter experts to make sure content is accurate.

* Accountable for delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to audience, easily understood, SEO optimised) and to the correct style.

* Accountable for choosing the best format for displaying information to the user, suggesting ideas where gaps have been identified.

* Making sure appropriate policy and legal checking takes place and that content is published quickly and efficiently.

* Monitoring the performance of content and work with a multi-disciplinary team to understand user behaviours and feedback.

Why be interested

The contract is due to go on for an initial 4 months and the salary is negotiable depending on experience.

If you are interested in this position, please apply for the role as soon as possible. In the first instance please send your CV.

Digital Content Designer - Newcastle - 4 Month Contract - Immediate Start - £Negotiable

To find out more about Real please visit www.realstaffing.com

Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy| Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales