SC Service Design Architect

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SC Service Design Architect

An exciting opportunity has arisen for an SC cleared Service Design Architect to work in contract with a major organisation in Newcastle-upon-Tyne or Near to Glasgow.

Overview:

The Service Design Architect is responsible for the design and development of the service management and delivery solution to support the delivery of new and changed services along with ensuring that the Service Catalogue is maintained where services are amended. The Service Architect role will align to the technical design output developed by the Chief Technology Office (CTO) and work closely with the account specific CTO during the Service Design phase of the solution.

Key Skills:

- Strong customer management and interpersonal skills and an in-depth knowledge of the service design area.

- The ability to express a pragmatic and thorough design, taking into account any conflicting priorities and requirements of the account and customer.

- The ability to hold a large and diverse design team to a single agreed approach, and to ensure that there are no gaps between the various components.

The Service Design Architect must have:

- A detailed knowledge of service delivery concepts and techniques.

- A strong operational understanding of service supply chains

- Experience of service design for major IT systems

- The ability to write coherent, concise, and readable technical documentation

- SC clearance, as a minimum.

Key Accountabilities:

- The Service Architect will be responsible for all aspects of service design, ensuring that future solutions meet requirements.

- Service coherence and consistency.

- Maintaining the Service Catalogue for new or amended services identified in the contract.

Required Qualifications/Skills:

Essential:

- Client-facing skills at senior-level discussion, with the ability to communicate ideas and thoughts to senior executives

- A detailed knowledge of service design concepts and techniques with strong operational understanding of service supply chains

- Experience of service architecture and design for major IT systems

- Self-motivating, objective setting, and strong leadership skills

- Negotiating, bringing consensus, with previous experience of running workshops

- Team development and motivational skills

- Written communications - clear technical writing and presentation.

Desirable:

- ITIL version 3

- Experience of modelling techniques and tools - process, applications, data and technology

APPLY NOW!

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.