Scrum Master (DevOps)

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No insurance experience? No problem. Our strategy calls for a range of knowledge whether you've worked in small or large companies, agile or cross-functional teams, from supply partners or business teams - to deliver all aspects of the project lifecycle.

The way people live their lives is changing and technology is making things more accessible, modern and intuitive. Whether it’s supporting digital customer journeys, AI and robotics or the Internet of Things, the future is here and the potential is huge. At Direct Line Group, we continue to unleash the power of technology to disrupt the insurance market - and our Technology Services team is at the heart of this, working to provide the kind of experience and services that wow our customers.

We are delivering a set of plans to transform our technology for the future, evolving the systems, platforms and infrastructure that our people use day-to-day. Think agile, think robust, and most of all, think simple. By providing an effortless experience, we aim to stand out from the competition and do amazing things for our customers. This is an exciting time to join the Technology Services team at Direct Line Group and we’re looking for curious minds and critical thinkers who will bring a fresh perspective to our team.

Lead Scrum Master

This is a fantastic opportunity for a Lead Scrum Master to join Direct Line Group, a market leading insurer based in Bromley. We’re just 15 mins from Victoria!

Our Agile Transformation is being led by our Application Development and Maintenance function which sits in our Technology Services department. We are responsible for engineering code on behalf of DLG’s projects and programmes, as well as testing the code to ensure quality before it goes live and maintenance of the code once it is in Production. Our teams are transitioning to Agile working practises and we have a community of Agile advocates who are supporting the teams on this journey.

We need Scrum Masters to join our fun and friendly team to work on our projects and changes that have adopted Agile and look after our scrum teams. These teams may be working for our business to deliver new systems or incrementally changing the applications to evolve our business to keep it successful in the market. Recent successful deliveries have included introducing a new modern platform for our commercial business portfolio and working with our business teams to radically improve our change process to make it smoother and more efficient

Some key focuses will be;

-Guiding and educating the team and organisation on how to use Agile/Scrum practices and values

-Assessing the Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

-Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

-Facilitating discussion, conclusions, and conflict resolution getting the work done without coercion, assigning, or dictating the work.

-Providing all support to the team using a servant leadership style whenever possible, and being a role model

Essential Skills

-Hands on experience of Agile practises

-Scrum Master Certification

-Ability to manage a team using a servant leader style

-Excellent facilitation and communication skills (people person)

Desirable Skills

-Track record of delivering successful projects

-SAFe Consultant qualification

This position may be suited for someone who has worked within the following roles: Application Owner, Support, Dev Ops Engineer, Senior Project Manager, SAFe consultant

At Direct Line Group, we’re shaping the future. With a mission to make insurance easier and better value for our customers, we embrace change in all its richness and variety. It’s not just what we do; it’s how we do it. We bring our whole selves to work every day and embrace fresh thinking - after all, Britain is constantly changing and to protect the nation, we adapt with it.

Across our diverse brands - including Direct Line, Churchill, Privilege and Green Flag - change takes many forms. We appreciate the knowledge and skills that each one of us brings to the business. It’s hard not to be inspired by the things that make us unique. Boldness, curiosity and enthusiasm go a long way.

Join us and help us transform the industry we lead.

Life at Direct Line Group

Let our colleagues answer your questions and tell you what it’s really like to work at DLG. Visit our discussion hub to find out why Direct Line Group is a special place to work.

Career benefits and rewards

Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:

-A competitive salary, benchmarked against our competitors, which will grow as you do.

-Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!

-Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)

-Attractive holiday entitlement

-50% off our Home, Motor and Pet insurance

-Free Travel insurance

-Free Green Flag breakdown cover

-Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance

-Retail card, with discounts at big name retailers

-My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant high street brands, travel, tickets, gym memberships and much more.

Who we are

Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.