Partner Success Manager
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Partner Success Manager - 3-month Contract - Reading with travel
Partner Success Manager required to join an IT Services Corporation based in Reading on a 3-month contract.
Responsibilities:
* Manage and lead a specific set of partners to deliver technical and adoption activities to the client's joint customers
* Understand the partner eco-system within the organisation and help your partners leverage it for their success within the program
* Understand your partner's business values and goals and influence them to change their business process to be more effective in driving Office 365 deployment
* Develop, foster and maintain effective partner relationships maintaining customer & partner satisfaction
* Provide continual feedback for the FastTrack processes and entire deployment cycle
* Work closely with the Program team to continuously improve the partner program and processes
* Develop foster and maintain effective working relationships with engineering, marketing, Enterprise ServicesSupport and field sales and partner teams to deliver key business metrics
* Be recognized as an evangelist for Office 365 and partner ecosystem
* Establish a rhythm of business to stay engaged and informed about your partner's strategy, business priorities, investments and execution
* Accountable for results of metrics within a broad operational or segment scorecard
* This role may require occasional travel
Required Skills
* Cloud adoption competency.
* Competent communicator with the ability to deliver training, readiness and change information to different internal and external audiences
* Office 365 technical competency: Possess level 200 knowledge of Office 365 services
* Strong experience in working with people a cross functions and geographies team
* Inclusive and collaborative - driving teamwork and cross-team alignment
* Challenger mentality leveraging internal and/or external resources, conflict resolution, and follow through
* Project management and / or ITIL certifications
* Experience: 2+ years of Technical Consulting, Project Management, Support, or Microsoft Field experience and Team Coordination
* Fluent English is a must with an additional European language as a nice to have
If this role is of interest to you please submit your CV in the first instance.