Digital Advisory Group Manager
22nd October 2018
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As a Client Manager you are responsible for the client and client relationship while focusing on sales, revenue, delivery, and client satisfaction. You create, own, and maintain the client Account Plan for Avanade and, if applicable, drive integration with Accenture.
Key Role Responsibilities:
Owns client & client relationship
Accountable for sales, revenue, delivery, client satisfaction.
Chargeable (Guidance: CM 80% - to be adjusted based on client context)
Focus on growing existing clients, guidance: a Client Lead covers 1 or 2 accounts max.
At CM level, may also be accountable for ‘Sustain’ accounts where we need good on-going delivery, but where there is little opportunity for stellar growth.
Creates, owns, maintains client Account Plan for Avanade and, if applicable, drives integration with Accenture
Seen as ‘career growth’ role
Key Role Skill & Capability Requirements:
Client and partner relationship building
Gravitas & strong client-facing ability (develop and maintain long-term client relationships)
CXO-facing and ability to earn ‘seat at the table’ (includes engaging and being peer of, Accenture CALs in Accenture channel accounts)
Business-focused & can engage in business-led conversations with clients
Drive growth & run client P&L
People and team management
Market, industry, and client expertise
Consultative selling and financial performance management
Preferred Education Background:
You likely have a Bachelors degree or equivalent experience
Preferred Years of Work Experience:
You likely have 5+ years of related experience
Accountabilities & Metrics:
Client Account sales
Client Account revenue
Client Account direct delivered margin (if Direct channel component)
Requisition ID - 57600
Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries.