2nd Line IT Support

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IT Support Engineer (2nd Line)

Our well-established client has continued with their success and is now looking for a 2nd Line IT Support Engineer to join their team in South Birmingham. This would be the perfect role for somebody that would enjoy a close-knit team and to work within a supportive environment.

As an IT Support Engineer you will be required to:

-Provide quality 2nd Line support for a wide range of clients both remote and on-site for a range of technical issues, queries and incidents, escalating to 3rd line when necessary within strict SLA timeframes.

-Working quickly and efficiently to respond, resolve and 'first-time-fix'.

-Offer help support and mentoring other team members as required.

The IT Support Engineer will ideally have:

-Excellent communication and interpersonal skills.

-Previous experience in a similar role providing technical IT Support to clients in a commercial environment.

-Experience working with Office 365, Microsoft Exchange and Windows Servers including Server Virtualisation (HyperV / VMWare).

In return for your skills and experience my client is offering a salary of up to £25,000 plus an excellent company benefits package!

Please apply ASAP to be considered!

Emma Cubbin

Associate Consultant

?+44 (0) 121 234 9253 / +44 (0) 7904 480 058

? [email protected]

LinkedIn: https://www.linkedin.com/in/emmacubbin/

Helpdesk / IT Support / Office 365 / Windows / Microsoft / Customer Service / Active Directory / South Birmingham

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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