IT Helpdesk Technician
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An exciting opportunity to kickstart a career in IT with this established and award-winning IT company.
Based in South-West Sheffield, this team is looking for someone to join them in the role of Helpdesk Technician. This role is ideal for someone looking to develop their skills and begin a career in IT. Applicants should be looking to progress their technical support skills, be confident communicators, and love providing great customer service.
Duties will include:
- Taking calls and logging helpdesk tickets
- Progressing technical requests
- Supporting colleagues with a variety of technical tasks, from hardware builds to onsite installations
Benefits include:
- Great company culture and fun working atmosphere with monthly team meetings, team building away-days and regular staff socials
- Opportunities to learn and progress your skills, with quarterly development reviews to plan your progression
- High quality internal and external training and Microsoft certification opportunities (with exams paid for by the company)
- Starting annual holiday allowance of 21 days (plus Bank Holidays) and increasing allowance based on length of service.
- Membership of Westfield Health
- A great office location, easily accessible from the city centre with excellent amenities, and plenty of free parking
Permanent, full time position. Hours of work: 9.00am to 5.30pm, Monday to Friday.
Salary: Range from National Minimum Wage/National Living Wage up to £16,000 (dependent on experience)
All applicants will receive a link to the online application form where they can view the full job description and complete their application.