2nd Line Engineer
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Second (2nd) Line Engineer
Nr. Blackburn, Lancashire
£20,000 - £25,000 Salary
Performance Related Bonus
Extensive Benefits
A North West based Managed Service Provider are recruiting for a new 2nd Line Service Desk Engineer, to join their busy team based near Blackburn in Lancashire. This is an exciting opportunity to be part of a busy & successful team of talented engineers, where there is structured training & development, performance related incentives and a fun, hardworking culture.
The role is for a 2nd line engineer, with good communication skills, to work to tight SLA’s, managing third party issues across numerous technologies. You will need to have a good telephone / email manner and be able to keep a calm head under pressure. You will get the opportunity to work with new & emerging technologies, along with the opportunity to develop your skills to achieve 3rd line and beyond.
Key Skills Required:
Windows Server 2012/2016
Windows 7/10
Office 365
Active Directory
Group Policy
Office Suites
Disaster Recovery
Desirable Skills:
ConnectWise
Labtech/Automate
Fortigate
Hosted Desktops
Terminal Server
ESET
Previously working for a MSP
Office hours are 08.00 to 18.00, although there is a staggered shift pattern to include, 08.00-16:30, 09.00-17:30 and 09:30-18.00.
To be considered for this role, send your CV without delay or call for more information.
