1st/2nd Line Technical Support

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1st line support - 2nd line support - technical support - server support - junior infrastructure support

Skills: Windows Server / VMware / Active Directory / Group policy

An excellent role has become available at a rapidly growing cloud based IT services company for a 1st/2nd line technical support engineer, with a focus on Windows Servers and VMware.

You will be working on the latest technology in an innovative and entrepreneurial environment. You will get expert on the job training from a team of highly competent and experienced technical engineers. This is a fantastic company to join if you love innovation.

The company has seen significant growth year on year and are looking for a 1st line / 2nd line technical support engineer to work with a range of customers on hosted desktop and cloud solutions.

You will be supporting hosted infrastructure and client equipment.

Requirements

The ideal candidate will need to demonstrate a passion for learning and have experience/ knowledge of:

* Windows Operating Systems

* Windows Server

* VMWare

It would also be a bonus to have experience or knowledge of:

* PowerShell

* Active Directory

* Group Policies

* Firewall Configuration

* Cisco Routing & Switching

* General troubleshooting

A 'can do' attitude is a must and the successful 1st/ 2nd line line technical support engineer will have the opportunity to fast track their career both in terms of knowledge and responsibilities. This rapidly expanding business will present opportunities for both more senior technical and/or management opportunities in the future.

A full driving license is required for this role with some work being conducted on client sites (non drivers may be considered if close to obtaining license).