Salesforce Business Analyst - £45,000 Base

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My client is one of the world's leading players in the ¬financial services industry, who actively encourage diversity, personal development and interacting, making their office life genuinely unique for their 2000+ employees.

The client is currently looking for a Business Analyst with SFDC skills to charge of the end to end delivery of CRM solutions to sales, marketing and customer support organisations. You will provide end to end services to its internal customers: partnering with business users to capture the needs, translate them into solutions in line with the product roadmap, and implement the solution in the CRM platforms.

It will be essential you establish strong relationship with the users, in an active listening mode while managing their expectations. You must capture customer needs and articulate them into meaningful requirements in the context of the product roadmap and together with the development team and architects; you define the most appropriate solution to the requirements.

Key Skills:

*18+ months Salesforce.com experience

*3 years business analysis experience

*A financial service background would be advantageous

*System administration experience

*Hands on Salesforce.com configuration experience

*Strong stakeholder management skills

*Comfortable interacting with people in various levels within the organization

*Excellent understanding of Salesforce.com functionality

Mason Frank International Ltd is an established market leading Salesforce.com recruitment business. We solely specialise within the Salesforce.com market place, and have a proven reputation in delivering both permanent and contract professionals throughout Europe. We have a wide and diverse client base consisting of the most respected Salesforce.com Consulting practices and End Users.

To discuss this and other exciting Salesforce.com opportunities in more detail please send your CV to [email protected] or call Ashley Smith on +44 (0)20 3826 6674 in complete confidence ASAP.

Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy