Technical Engineer - 3rd Line 

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Technical Engineer - 3rd Line 

Solihull 

Salary: up to £40,000 + Extensive Benefits Package 

SSP is a global provider of technology systems and solutions across the entire insurance industry. We provide core technology solutions, distribution and trading capability, advanced analytics and solution delivery. 

Our team is growing, so we are on the lookout for a 3rd Line Technical Engineer based in our Solihull office. The Technical Engineer sits within our Internal IT Team, working within a team of 12 employees. 

The purpose of the Technical Engineer will be: 

You will be on the front line of Internal IT, assisting internal teams with any technical issues they may have with their equipment. You’ll be working as a member of the Internal IT Team documenting/testing and completing some network administration. 

We’d like to meet a Technical Engineer with: 

- VMware Wintel experience 

- Microsoft Server 2012/16 

- Office 365 maintenance 

- SCCM 

- Use of network switches and Wi-Fi management 

The Technical Engineer’s responsibilities & accountabilities include:

- Assisting with technical integration process and release management of projects.

- Investigate and resolve technical issues for internal teams. 

- Server and SharePoint administration. 

- Hardware and software updates and installation. 

- Documenting system, process and procedures and configuration. 

- Provide technical assistance and support, for the junior members of the internal IT team. 

Our employees are rewarded with:

Flexible work life balance, future tech experience with other departments, 25 days' holiday + public holidays, pension scheme, life assurance, free parking onsite, childcare vouchers, theme park and cinema discounts, healthcare cashback plans and much more. 

Great transport links from Birmingham Business Park; close to the M42, A45 and M6. We offer a shuttle coach for SSP Employees from Birmingham International Train Station. 

Behaviours - 

Respect - Ownership - Collaboration - Innovation - Energy  

We have a strong, clear vision - to be the leading provider of insurance technology software - and our values describe what makes SSP unique and captures the SSP spirit that runs through everything we do. 

A career with us: 

SSP believes the most valuable asset for any business is the people it employs. It is crucial therefore to employ and invest in the best. 

At SSP we believe that our diversity makes us stronger. As an equal opportunities employer, we celebrate and support everyone who works for us. We are committed to providing equal opportunities in our working practices and are proud of our inclusive culture. 

It goes without saying that we do not discriminate on any basis. Instead we continue to actively promote equality and grow our diverse workforce for the benefit of our customers, products, our business and our people.

To apply for the role of Technical Engineer (3rd Line), please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Technical Engineer, 3rd Line, 3rd Line Support Engineer, IT Support Engineer, IT Engineer, Network Support Engineer, Infrastructure Support Engineer, Helpdesk Support Engineer, IT Support.