IT Manager - 3rd Line Support Infrastructure Engineer - Help Desk
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IT Manager / 3rd Line Support Infrastructure Engineer with a good ‘Hands On’ Technical Support, Networking and Help Desk background is required for a well-established Company in London (Nearest Station - Hyde Park Corner Underground Station on the Piccadilly Line)
SALARY: £40,000 - £45,000 per annum (Basic Salary) + Yearly Bonuses up to £5,492 + Benefits
LOCATION: London (Nearest Station - Hyde Park Corner Underground Station on the Piccadilly Line)
JOB TYPE: Full-Time, Permanent
KEY REQUIREMENTS: This job is very ‘hands on’ and would suit a 3rd Line Infrastructure Engineer who wants to move into management, as well as for Technical / Deputy IT Managers who currently work as the sole IT provider, or are part of a small team dealing with all aspects of IT in their current workplace.
Candidates should have in-depth technical experience with:
Windows Server
VMware
Office 365
Windows 10
Basic networking (patching, routing, firewall changes)
JOB OVERVIEW
We have a fantastic new job opportunity for an IT Manager / 3rd Line Support Infrastructure Engineer with a good ‘Hands On’ Technical Support, Networking and Help Desk background.
Working as the IT Manager / 3rd Line Support Infrastructure Engineer you will manage one member of staff and will support around 70 Users in the London office.
This is a very ‘hands on’ job and as the IT Manager / 3rd Line Support Infrastructure Engineer you will be required to take an active role in all things technical from resolving Technical Support Calls, maintaining and supporting the current IT Infrastructure / Network, manage and maintain the VoIP Telephone Systems, supporting Windows Servers, Active Directory, Microsoft Exchange and a range of applications including Microsoft Office 365.
In addition to your core responsibilities you will also be involved with a number of small projects, whilst running a User friendly technical support department.
APPLY TODAY
If this job looks like your ideal position then please send in your CV as soon as possible for our Recruitment Team to review.
IDEAL CANDIDATE REQUIREMENTS
As the IT Manager / 3rd Line Support Infrastructure Engineer, you will have the following skills and experience:
Previous ‘Hands On’ experience running a very User friendly Help Desk
The ability to make technical decisions based on business requirements. Prioritise incident responses and ensure resolutions to issues are available in a timely manner
Managing and maintaining IT technical resources and operations, covering network (data & voice), telecommunications, servers, storage, backups, database, virtualisation and software distribution
Experience in IT Business Continuity, Disaster Recovery and data centre management is a plus
Strategic focus on long-term aims and objectives while dealing tactically with operational issues
Continuously look for opportunities for improvement and develop strategies for change to influence and shape the future direction of IT and business - adapting thinking and behaviour to suit the requirements of different situations
PRIMARY TECHNICAL SKILLS
Windows 10
Windows Server 2008, R2, 2012, 2012 R2, 2016
VMware vCenter, ESXi maintenance / administration
DFS / DFS-R
HP ProLiant Servers
HP ProCurve Switching
PRTG
Office 365 / Microsoft Exchange online administration
Ruckus Wireless Networking
IPSEC VPN
Checkpoint, Cisco, Fortinet firewall management.
Microsoft Dynamics / SharePoint Online
Ethernet / fiber patching and maintenance.
Microsoft Active Directory / DNS / DHCP / Group Policy
Switching / Routing Fundamentals
SECONDARY TECHNICAL SKILLS (Desirable)
Apple iOS administration
Microsoft DirectAccess
HP/Fujitsu Fiber-Channel SAN storage
Printer/ Print Server Administration
Windows Imaging / Configuration and Deployment
OKTA / SSO solutions
Pearl streamers
AMX audio-visual switching equipment
Apple macOS administration
Sage 200
SQL server management and administration.
Alcatel Telephones / OmniPCX
Synology NAS / Synology CCTV Management
Clickshare wireless presenters
Revolabs microphones / receivers
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
PLEASE NOTE: CVs MUST be attached to your email job application in Microsoft Word or PDF format for our systems to process your application correctly, rather than your CV copied and pasted into the body of the email.
JOB REF: AWDO-P4335
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