Unified Communications Engineer
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About the facility
International renowned HCA Healthcare UK, London’s largest private healthcare providers is actively recruiting for a Unified Communications Engineer to be based in our Central London offices in London Bridge.
HCA Healthcare UK is London’s largest private hospital group, and operates 6 world-class hospitals across the capital, including The Harley Street Clinic, The Lister Hospital, London Bridge Hospital, The Portland Hospital, The Princess Grace Hospital and The Wellington Hospital. We also run HCA Laboratories and are growing via our expanding joint ventures divisions, including partnering with the NHS.
Our primary purpose is to provide exceptional care delivered with compassion and kindness, using state-of-the-art technology operated by expert, dedicated teams.
The Senior Infrastructure Engineer provides complex to advanced, high level technical knowledge and support. Responsible for the most complex testing and analysis of all elements of HCA Infrastructure (including software, servers, storage and infrastructure services).
This is a full time and permanent opportunity offering a competitive salary package dependent upon candidate experience. Along with a competitive salary, the incumbent will also receive 25 days holiday, private healthcare and our company flexible benefits scheme.
Duties & Responsibilities
Works with business partners/vendors in analysing, researching, evaluating and recommending application integration and support services.
Interfaces with customers to translate business acumen and rules into infrastructure service requirements and deliverables.
Monitors performance of the infrastructure services and supporting hardware, including routers, switches, servers, storage, and circuits.
Researches error messages and uses analytical and problem solving skills to take necessary corrective actions.
High-level knowledge of key business services, supporting hardware and infrastructure services, supported network systems, utilities, routers, switches and network.
Guide, train, instruct, and assists others at peer or lower levels on infrastructure services best practices and resolving technical issues.
Advises infrastructure teams of IT technology standard requirements, methodology and processes.
Develops future needs analysis for infrastructure ? Acts as customer advocate for product improvements that resolve ongoing issues.
Skills and Experience
Deep understanding of TCP, IP and other network protocols, Routers/Servers, TCP/IP, Firewalls, IDS, NAS, DNS, DHCP, SSL, VPN and IP Subnetting.
Knowledge and tangible experience in Cloud (IaaS, SaaS, PaaS) Services.
Experience in a production IT environment architecting and maintaining enterprise IT infrastructure.
Candidate should have experience working within a structured change management processes for highly available environments.
Understanding of IT industry trends and product roadmaps (experience in technology watch).
Cisco Cloud Technologies - CCNP Cloud.
About the Individual
At HCA UK we recognise and value everyone as unique and individual; treat people with kindness and compassion; act with absolute honesty, integrity, and fairness and trust and treat one another as valued members of the HCA UK family. As someone looking to join our family, you will demonstrate these key values.
You will also actively participate as a member of a team to move the team towards completion of tasks, goals, and objectives; demonstrate leadership and influence others to be the best they can be and inspire our colleagues and patients; and deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
If you wish to find out more about this opportunity, please apply for this role and a member of the team will be in contact shortly.