Solutions Consultant

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LYNQ is a global provider of manufacturing execution system (MES) software for small to midsize manufacturers across a variety of industries.

Our Smart Manager platform connects with ERP or PLM systems to offer a unique level of delivery, cost and quality control of manufacturing operations for job shop, batch production, production line and mixed mode environments.

Due to expansion, LYNQ have an immediate need for a Solutions Consultant, preferably with strong experience of manufacturing execution systems.

This role will use your manufacturing, consultancy and project management skills to deliver customer projects, ultimately ensuring the customer gains beneficial use of the solutions you have implemented.

Working from our UK office you will join an existing team of Solutions Consultants. As a Solutions Consultant, you will manage the delivery of multiple remote based implementations, for manufacturers based in the UK, USA, Canada and other countries. This role may involve some travel both nationally and internationally. Candidates that have worked or are working in either a Production Planning or Cost Accounting role, with desire to move into a technology focused career will also be considered.

Key Responsibilities:

                    Start Up and initiate MES Projects

                    Direct and control all MES Project phases

                    Manage and complete tasks within the work breakdown structure that are of a non-technical nature

                    Implement LYNQ MES Projects remotely

                    Provide communication management throughout the project lifecycle to all stakeholders

                    Produce factory process documentation and develop MES solutions to suit the needs of the customer

                    Lead workshops with the customer

                    Training of client and/or partner resources

                    Coordination of pilot and user acceptance testing

                    Go live assistance and support

                    Project close out and handover to the support team1

                    Contribute and/or authoring online help, training materials, blogs

                    Provide feedback to product steering group of issues and valuable enhancements

Experience, Skills and Behaviours:

                     Minimum of 3 years’ experience using or implementing manufacturing execution systems

                     Knowledge of ERP and/or PLM systems

                     Good understanding of manufacturing master data such as work centres, BOM, routings…

                     Clear understanding of manufacturing processes, methods and techniques

                     CRM experience with products such as MS Dynamics

                     Excellent communication skills both verbal written

                     Ability to listen, assess and document information from client

                     Experience leading or conducting meetings and presentations

                     To be able to work to specific project plans and deadlines

                     Ability to work on own initiative as well as part of a team with minimal supervision

                     Proactive thinking and a ‘can do’ attitude

This is a fantastic opportunity to join a forward thinking company that leverages Industry 4.0 to bring together web-based IT technology and innovative systems for competitive advantage.

This role is suited to an experienced, dedicated professional who is comfortable working in a fast paced environment and who has a passion for providing an exceptional customer experience.