Principal / Systems Support and Development Specialist

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Principal System Support and Development Specialist: Salary IT Grade 1 - £47,773 to £57,806 per annum dependent on experience. Systems Support and Development Specialist: Salary IT Grade 2 - £37,739 to £45,664 per annum dependent on experience

We are looking for a Systems Support and Development Specialist to join the Data Services Architecture Team. You will be an integral part of the forward thinking and flexible team who provide critical services to their customers and are recognised for the value they provide. The main objective of the role is to deliver high quality, customer focused Finance System (Unit4 Business World Milestone 6 - UBW-MS6) & other Corporate Applications support services to the Campus through the provision of technical support, training and solutions provision. This includes researching new technologies and developing appropriate solutions as required. The role should promote effective use of these applications at all times in order to support the research aims of the campus and the wider functions.

This role requires a high degree of communication and people skills to engage with the user community, including the 800 users of the UBW-MS6 application across the core modules; Finance, Logistics, PCB, Reporting (Excel, Excelerator and ARC) and the interface to the Jagger eMarketplace. You will learn quickly and as working as part of a team, understand complex software and database packages and be able to react quickly to change of customer & management requirements.

Essential Skills

* Good knowledge and previous experience of working with ERP systems in a support or implementation role - specifically Unit4 Business World (formerly known as Agresso)

* Ability to work with Relational Databases such as MS SQLServer and/or Oracle

* A track record of successfully delivering fit for purpose software solutions in a dynamic environment

* High level of analytical skills: understanding a business issue and providing a system solution

* Ability to clearly explain technical issues to non-technical users and communicate effectively at all levels with both internal and external stakeholders

* Good knowledge and previous experience of project planning and delivery principles coupled with Service Management framework experience such as ITIL

Ideal Skills

* In depth working knowledge/understanding of range of operating systems including, Windows, Mac, Linux and networking systems

* Skills supporting and/or implementing financial systems, including reporting functionality Good understanding of the internet, global networks and networking technologies and environments

* Experience in supporting IT infrastructure for some of the core Corporate Services functions (typically these include, Finance, Procurement, Stores, Health & Safety and the HR departments)

Other information

Genome Research Limited is an Equal Opportunity employer. As part of our commitment to equality, diversity and inclusion and promoting equality in careers in science, we hold an Athena SWAN Bronze Award and have an active Equality, Diversity and Inclusion programme of activity. We will consider all applicants without discrimination on grounds of disability, sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. We are open to a range of UK-based flexible working options including part-time or full-time employment as well as flexible hours due to caring or other commitments.

Please include a covering letter and CV with your applicationClosing date: 30th June 2018, however applications will be considered and reviewed on an on-going basis and therefore the post may be filled before the deadline.